How to Locate my Library?
Earlier this week I made a Spokesperson complete with text to speech. The link I copied takes me to her. I emailed tech support and they shared a screen shot that's she is there. I can't locate my library to find her.
Hello!
To locate your character library:
Select the Models tab in the editor - and then "my library".
Hope this helps,
Regards
Gil
Multiple sayText() instructions are not queued even when interruptMode is turned off
Multiple sayText() or sayAudio() calls to sitepal are not queued, and the last audio starts playing.
We have the interrupt mode disabled using the setStatus() call.
We have verified that the issue is at Sitepal's end. For quick demonstration, try it here on your API example for Enable/Disable playback queuing.
https://www.sitepal.com/api/examples/setstatus.html
Sami -
A fix has been deployed for this problem.
Please take a look (you may need to clear your browser cache)
Thanks for alerting us.
Gil
Safari Browser | Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!
We're getting this issue only on the safari browser
Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!
The user already interacted with DOM. Also, we've disabled scene controls like play and pause. How can we fix it
Sitepal Avatar Dynamic Dimension
I have embedded sitepal into my project Website. However, I have issues when I try to resize my browser window and the sitepal avatar dimensions remain the same, causing it to overlay/underlay with other elements in the webpage. Can you please point me towards the right direction to solve / Workaround this issue?
Thanks in advance!
Hi Eric -
Yes there is, on the SitePal support page:
Here is a direct link to the example:
https://sitepal.com/api/examples/react/index.html
And a direct link to the accompanying documentation, please review:
https://sitepal.com/docs/Embed_SitePal_in_JS_Frameworks.pdf
Hope this helps, lmk if any questions.
Regards,
Gil
AC_VHost_Embed distroys entire DOM when called
I am using Angular 11. I have a <DIV> with a "onclick" event handler, which calls AC_VHost_Embed()". When the div is clicked on, the Avatar appears, but ALL THE DOM elements (previoiusly rendered) are removed.
Sashi -
Our support team should have gotten back to you with a solution and code example.
I hope the issue is clarified and resolved.
Best,
Gil
ps. The same code example and documentation will be made available on our support page in the next few days.
Unable to login after changing email
Hi,
I have changed the email address of my account. When I tried to login with my new email, it said I have no account or access to any Oddcast product. I have sent email to support for two days, but there is no reply. Please help.
Ben
Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.sitepal.com
I have html page locally, where i want embed the persona character with Audio message. but I am getting CORB error while opening local file in browser.
I tried with embeded code as well as link
Hello!
The page must be loaded from a web server. If you are developing locally, a local web server is fine. Many developers use Apache - I'd recommend that but many other options.
Hope this is helpful
Best regards,
Gil
The SitePal Team
VIdeo bit rate
I have generated the video.
This bit frame is 24 fps. I want to show this on television.
So I need 60 fps video. This is the reason why I am using this SitePal.com account.
Please help me.
I am waiting for your reply.
play upon load
is it possible to play upon loading a series of scenes -- without showing the play -pause button?
Hello!
There are several options I'd like to suggest.
First - to remove controls from the SitePal Scene, uncheck "display controls" option when grabbing your embed code.
To play a series of Scenes -
a. We offer an enterprise level version of the SitePal product called the "Avatar Studio" that includes the ability to create sequences of Scenes, which can play in sequence (with or without controls).
If this is of interest - please send a note to sales@sitepal.com for pricing & info.
b. Using the Client API you can play a sequence of audios - either recorded audios (using 'sayAudio' function) or TTS audios (using 'sayText' function). It is quite simple to do - as our player supports queing of pending playback requests.
This is not exactly what you asked - but it may be good enough.
Hope this helps.
Regards,
Gil
The SitePal Team
Customer support service by UserEcho
