SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
0
Answered

I can't find these languages

Vitaliy Vozniy 4 years ago in SitePal Gold updated 4 years ago 3

I can't find these languages in tutorial pdf.

please let me know these language ID and Voice ID (for male).

Arabic

Hebrew

Hindi

Punjabi

Tagalog

Ukrainian

0
Under review

About the positioning of AVATAR on the sides.

Wallace 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 2

Hello!

How do I configure Avatar where it is closest to the web site margin?

I mean that Avatar is positioned too far to the middle and not to the right.

I would rather go to the far end on the right side.

Thanks!

Answer
Gil Sideman 4 years ago

Hi - 

To create your own photoface 3D character (from a photo) - 

* open the editor and select the "3d" tab under "models"

* click on "Create your Own" button 

*  You will then need to activate the Flash option, close the editor and launch it again

* select the Flash option when you launch the editor.

Note: the "Photoface 3D" feature is the only SitePal feature that requires Flash - and it is required only for editing/creating your own 3D character. The created character does not require Flash to play when embedded on your website - it is an editing requirement only. This feature will soon be available in the HTML5 editor - obviating the need to use Flash.

* in the Flash editor - select the "3D" tab under "models".

* click on "Create your Own" button & follow step by step instructions to create your character.

If needed - please send a note to support@sitepal.com & we will help you out in more detail.

We'll be happy to schedule a walkthrough screen-share session and go over it with you.


Hope this helps,

Gil

The SitePal Team

0
Answered

concurrent users can we make it to 6

mohit sanghavi 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 4
0
Under review

how to tag the eyes in own avatar

mohit sanghavi 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 10

eyes are not able to tag properly

0
Under review

HTML5 TTS not working on local dev environment

Luigi Mannoni 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 4

Hello,

I've been working for a clients' product which embeds a SitePal avatar on their website which the core functionality being the TTS feature of SitePal.

The avatar works on the production website, however never loads either on localhost or 127.0.0.1 making extremely difficult to make and test changes to the TTS API on local and on my mobile devices too.

I've checked in my clients' SitePal account and there is no mention of a list of allowed testing IPs/domains, a workaround I found is to modify my hosts file to repoint localhost to use the production's URL (painful, but works), however I still cannot manage to test the changes on mobile without pushing everything in production first.


So, is there a way to add localhost or local network addresses so I can test with different physical devices before pushing my code upstream?


Thanks  

0
Completed

can i use text to speech in gold plan

mohit sanghavi 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 2

what is the difference in platinium and gold

Answer
Gil Sideman 4 years ago

Hello!

Yes, TTS is supported by Silver plan and up.


The differences between the plans are detailed here - 

https://sitepal.com/pricing


Please let me know if any questions.

Regards,

Gil

0
Answered

Please cancel my monthly gold subcribtion

iwantrisna 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 4

Hi...

I am a gold member

this is the third message that I send it to you using contact us

I also send my message in private message twice at sitepal community

none of my requests answered yet


please cancel my subscription gold monthly


at the moment I am not using sitepal

I will continue to pay if I use it again

best regards

0
Under review

Not able to see the animation of Avatar on Website

Selekt 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 3

Hi Guys,

I am not able to see any animation with the cursor. I did everything. Changed the settings, published it multiple times.

Still not working. Any help would be appreciated.

Also, I am not using any extensions that can block this. No firewall or Antivirus.

No External tool whatsoever.

Here's a link http://35.200.135.117/HIV%20Virtual%20Assistant/#/chatbot

0
Under review

AI not using the <srai> tags or writing to memory

KarleighBon 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 10

I have successfully deployed my Fionna bot with this company and others before with no memory issues. However to-date since returning to sitepal, Fionna bot is still calling me user and not retrieving her deep programming. Can someone check on this? I wrote several e-mails and already got links to programming examples that make no sense to me. Please help... I am account 7184700 at Karleighbon.com