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0
Under review

Not able to see the animation of Avatar on Website

Selekt 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 3

Hi Guys,

I am not able to see any animation with the cursor. I did everything. Changed the settings, published it multiple times.

Still not working. Any help would be appreciated.

Also, I am not using any extensions that can block this. No firewall or Antivirus.

No External tool whatsoever.

Here's a link http://35.200.135.117/HIV%20Virtual%20Assistant/#/chatbot

0
Under review

AI not using the <srai> tags or writing to memory

KarleighBon 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 10

I have successfully deployed my Fionna bot with this company and others before with no memory issues. However to-date since returning to sitepal, Fionna bot is still calling me user and not retrieving her deep programming. Can someone check on this? I wrote several e-mails and already got links to programming examples that make no sense to me. Please help... I am account 7184700 at Karleighbon.com

0
Answered

Embedded Scene values.

Adlane Y. 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 2

Hi Gil;


Can you explain the aim of the parameters in red below inside the script ?

AC_VHost_Embed(?AccountID,300,400,'',1,0, 43587242, 0,1,0,'998766ecd04f1f3567166c26c6',0);

Answer
Gil Sideman 6 years ago

AC_VHost_Embed (accountID, height, width, bgcolor, firstslide, controls, ss, sl, transparent, minimal, embedId, version);


firstslide - only relevant to Avatar Studio, for SitePal always use 1.

controls - display playback controls (this is documented in embed wizard)

sl -only relevant to Avatar Studio, for SitePal always use 0.

version - use 0 for current version of the embed code.




0
Answered

GoTo link

simmbad 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 2

How can I make my Chatbot's answers be linked to another page? I cannot add the link to the response, can I?

Answer
Gil Sideman 6 years ago

Hello Simmbad!


In your account, open the Scene attributes panel. There you have the option to introduce a link that can be 'triggered' in a number of different ways (per your choice).

For example - the link may be triggered by user clicking on the character, or by the character concluding their speech, or timed with their speech. Link may open in separate tab, specific tab, or same page, etc.

Hope this helps!

Regards,

Gil

0
Answered

I need the ID Voice of Jorge (Spanish)

simmbad 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 2

I need the voice family ID, language ID, Voice ID for:

Jorge(Spanish Castilian)

I have check the Api reference PDF but this voice not function in AI. 

Is it possible that some voices can not be used in AI?

Thank's

0
Not a bug

My avatar will not answer questions on my website,

Cheri 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 3

I entered my website on the setup but I can't get my avatar to answer on my site.

http;//bohoartisan.com/muze

0
Answered

tts html5 mobile phone

simmbad 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 4

Hi,

my 3D avatar works well on a computer (it has TTS enabled), but on my Android phone the video and audio work well but the TTS box is not activated. Could you help me? My domain is: www.erubio.org/uoc

Many Thanks

0
Not a bug

resource not available

info 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 3

I am getting resource not available for my newly created trial account 

Answer
Gil Sideman 6 years ago

That is odd!

Please send a note to support@sitepal.com and we'll sort it out for you.

Regards

Gil

0
Answered

scaricare scena

info347678 7 years ago in SitePal Gold updated by Gil Sideman 7 years ago 2

Salve, come si scarica una scena?

Answer
Gil Sideman 7 years ago

Hi - 

Scenes would normally be embedded in your web page (not downloaded).

Click on the 'Publish' button to the right of the Scene in your SitePal account, to see available options. 

One of them is 'Embed in web page' - select that option to embed the Scene in your web page.


If you are interested in generating & downloading a video - that option is not available with SitePal Gold - it requires extra cost. Please send a note to support@sitepal.com to find out more.


Hope this helps,

Gil


-------------------------


Ciao -

Le scene verrebbero normalmente incorporate nella tua pagina web (non scaricate).

Fai clic sul pulsante "Pubblica" a destra della scena nel tuo account SitePal per visualizzare le opzioni disponibili.

Uno di questi è "Incorpora nella pagina Web": seleziona questa opzione per incorporare la scena nella tua pagina web.


Se sei interessato a generare e scaricare un video - questa opzione non è disponibile con SitePal Gold - richiede un costo aggiuntivo. Si prega di inviare una nota a support@sitepal.com per saperne di più.


Spero che questo ti aiuti,

Gil