SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
0
Under review

saving audio problems. it's urgent!

Maria Jesús Gonzalez 6 months ago in SitePal Gold • updated by Gil Sideman 6 months ago 1

When I try to save a TTC an error is coming up. I don't undersantd why....


Honestly, I'm having much problems when I log in on Pandoratbots door. I didn't have all those ones  on oddcast door.


Thanks

It's for my final thesis!!!

0
Under review

Urgent, please! Loading problem

Maria Jesús Gonzalez 6 months ago in SitePal Gold • updated by Gil Sideman 6 months ago 1


  I have created my own avatar loads 99% and then freezes and never loads, I tried multiple times...

 

I have already cleared my browser's cache and cookies (mozilla) and already tried another browser (explorer) and I'm not able to fix it.

Thanks

It's for my final thesis!!!

0
Answered

how do i delay audio start

ray 7 months ago in SitePal Gold • updated by Gil Sideman 6 months ago 2

I have more rthan one scvene on one webpage. How do I get the second character to start speaking AFTER the first one finishes

Answer
Gil Sideman 6 months ago

Hi Ray!


You would want to use the API callbacks to coordinate.

Check out the API Reference documentation for vh_talkEnded.


You also need to load the characters into separate iframes to be able to individually control them.


We have a code example doing so - please check it out - 

http://www.oddcast.com/support1/conversation.html


and let me know if any questions.

Best,

Gil


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Answered

How do I control speed of the voice in oddcast gold?

richthome 7 months ago in SitePal Gold • updated by Gil Sideman 7 months ago 2
0
Answered

hey, can i add my avatar to an android application ?

Orly 10 months ago in SitePal Gold • updated by Gil Sideman 9 months ago 12

hey, i want to add the character at my app, is there a way of doing it using java script ?

0
Fixed

My audio has stopped working.

erussekrobbins 11 months ago in SitePal Gold • updated by Gil Sideman 10 months ago 3

My audio has stopped working. When I go to the edit screen I get an error message about the audio. I tried to create a new one with a new voice and that did not fix my issue. Unfortunately, I sent out a note and a lot of people are going to my site right now to look at the bot.

0
Completed

My avatar bot is not talking and it used to.

emilycakes4u 1 year ago in SitePal Gold • updated by Gil Sideman 1 year ago 2
http://emilyjc.mybesthost.com/ai/verbs.html

The avatar used to reply.

if you typed IV run - SIMON would say RUN RAN RUN as well as seeing it in the chat window. I don't know what to do to get that to back to what it was.

Thanks

0
Answered

can I export my audio files?

Ian Miller 1 year ago in SitePal Gold • updated by Gil Sideman 1 year ago 2

I am a lapsed SitePal user...and have an sizable investment in a large number of self-generated audio files in your system.


How can I retrieve and download them?

0
Under review

Reseller Agreement

Trevor 1 year ago in SitePal Gold • updated by Gil Sideman 1 year ago 1

I have been trying to inquire about a resellers agreement with SitePal. I have emailed on 8/12 and 8/15 without a response (resellers@sitepal.com). I then emailed support@sitepal.com on Friday and haven't received a response. I’m hoping somebody can help me.

We have been using SitePal avatars for a few years now and have developed some pretty neat projects. We would now like to see about becoming a reseller.

I went to upgrade my account, but it only offers the next pricing level (we are currently at Gold). Since we currently have an active account is there a way to upgrade to reseller status, or do we have to start a new account?

My account email is trevor.rasmusson@americansentinel.edu

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Adobe Edge Animate CC 2015

jaxdarwin 1 year ago in SitePal Gold 0

Hi Everybody.


Is there any way to work with Vhost in Adobe Edge Animate ?

Thank you so much.