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+1
Answered

Saving Audio via API

Bob Pritchard 12 years ago updated by Gil Sideman 5 years ago 11
Is there a way in the API to create an audio name and save it? (not 'sayText'). The reason I ask is that I want my users to be able to create text and sayit using iphones. As you know, sayText doesn't work in an iPhone environment (the workaround is to create scenes - then use playback video). For my app that would work fine as I don't need "immediate" play (ie, if it took a minute or 2 for the audio to be stored, scene created, etc... before playback that's fine).

Thanks!
audio api save
+1
Fixed

How do you reach support for Site Pal via the Phone?

dcherry71 13 years ago updated by Gil 13 years ago 2
I am having issues with my account and need to talk to a person in support. I filled out the online question, but need to talk to a agent in person about missing files. Is this possible?
Answer
Gil 13 years ago
I checked in with support - they do not see any ticket related to missing files.
please send a note to support@sitepal.com and reference "missing files" in the title.

Or, better, just tell me what this is about.
Thanx
+1
Answered

I lost my password, what do I do?

Eva 14 years ago updated 14 years ago 1
faq help login password
Answer
Eva 14 years ago
On the login page, click "Forgot password?" You will be asked to enter your login name (email address), and a temporary password will be automatically generated and sent to you. Please be sure to write down your new password in a safe place. If you do not receive your password within 10 minutes this is most likely due to your SPAM filters. Check your spam folder or contact Support@SitePal.com and request a new password. Be sure to send an email from the email address you are requesting the password for.
+1
Under review

full body avatar- Google chrome: grey overlay on start

tony jackson 9 years ago updated by Jonathan Frank 9 years ago 14
Sept 2015 Used to work fine, but now with a full body avatar and transparent background, Chrome shows a grey semi-transparent overlay with a play button (looks like a HTML5 thing), which must be clicked before the scene starts. It works fine in Firefox and Safari, with the scene starting on load.
Note this is not related to the site I am hosting it on as it behaves in the same way in the Sitepal preview and also with the full body avatars on the sitepal home page. It was first picked up by my customers, so is not related to my PC either.
Something has clearly changed this month in either Chrome or the Sitepal code and needs fixing asap!!
I have raised a fault ticket, but I know response is a bit patchy at best, so hoping for some feedback from others.
+1
Answered

How to detect the play/pause button being pressed.

Graham Jones 11 years ago in SitePal Gold updated 11 years ago 2
I'm using sayText function on sceneloaded and have used a player with the play/pause button, how do I detect the the play button has been pressed, I want to use this to repeat the text previously spoken. Does this call an event?
play repeat saytext
+1
Answered

SitePal Downtime?

Jazon Samillano 14 years ago updated by Gil Sideman 8 years ago 11
Hello SitePal Team. From 12:30am to 12:40am PST, my SitePal scenes take between 30 to 45 seconds to load! There's nothing wrong with my Internet connection because all other sites load super fast. I notice this as a daily occurrence, and it seems to happen at the same time every day. It's happening now as I type this post. Is this an expected SitePal downtime? If not, is there something wrong with my account? Thanks for your help.
+1
Answered

Help! I can't access my scene, and Support doesn't answer!

Carol Liege 11 years ago updated by Gil 11 years ago 1
I created a scene before I used the button to get the account. The account number I got was different from the account number associated with the scene, and I couldn't get the embed code. I've written Sales and Support 3x for guidance on getting it with no response. Can anyone help me?
+1
Answered

Export text to speech as audio file

jonsears007 13 years ago updated by Gil 13 years ago 1
Can you export text to speech and save as an audio file to your computer?
+1
Fixed

Scene never finishes loading, to start with ...

Bayside Yachtsman 14 years ago updated by Gil 14 years ago 2
Bought SitePal but cannot get to 1st base for some reason.
I login, enter site, list of scenes loads.
I click a scene to edit, a new window opens, and progresses to: ‘loading scene.’
But it never finishes loading, no matter how long I wait ...
scene never finishesl oading startup problem
Answer
Gil 14 years ago
Problem has been identified and fixed.
Please let us know if you still experience a problem.
Regards
Gil
SitePal Team
+1
Answered

Getting the avatar to say phonemes

Julian Hamm 13 years ago updated by Gil 13 years ago 1
Can I get the avatar to say phonemes like 'duh is for dog' or the 'sh' sound? If I write 'sh' it pronounces the two letters separately.
phonemes