Your comments
Gianfranco -
I looked at your page. Only the last audio seems to be played, and the first 3 audios are ignored.
I'm thinking this is due to interrupt mode being set.
Not sure why it is set - default should be '0'....
what is likely happening is -
the first audio starts playing, but is immediately interrupted by the second audio, which is in turn immediately interrupted by the third & then the fourth.
So we only hear the 4th audio.
Please call setStatus(0,0,0) - before the first call to sayAudio - and let me know if that worked.
Gil
I looked at your page. Only the last audio seems to be played, and the first 3 audios are ignored.
I'm thinking this is due to interrupt mode being set.
Not sure why it is set - default should be '0'....
what is likely happening is -
the first audio starts playing, but is immediately interrupted by the second audio, which is in turn immediately interrupted by the third & then the fourth.
So we only hear the 4th audio.
Please call setStatus(0,0,0) - before the first call to sayAudio - and let me know if that worked.
Gil
Gianfranco -
The code seems to be missing from your post. I'm guessing it was automatically stripped.
Can you post a link to the page where we can see the problem? This will allow us to review the code as well.
Regards
Gil
SitePal Team
The code seems to be missing from your post. I'm guessing it was automatically stripped.
Can you post a link to the page where we can see the problem? This will allow us to review the code as well.
Regards
Gil
SitePal Team
Josef -
The API can not work on iOS devices - because iOS does not support Flash.
We implemented video playback for iOS to be able to display the SitePal character. The video solution works great but cannot support the dynamic API functionality.
Some of our clients implemented alternative solutions for iOS - where their page loads different Scenes depending on what they want spoken, thereby sidestepping the need to use the API. This is an imperfect solution - as it cannot replace all API functionality.
Other SitePal customers dynamically create Scenes using the server API (available to platinum customers).
I hope this helps some..
Gil
SitePal Team
The API can not work on iOS devices - because iOS does not support Flash.
We implemented video playback for iOS to be able to display the SitePal character. The video solution works great but cannot support the dynamic API functionality.
Some of our clients implemented alternative solutions for iOS - where their page loads different Scenes depending on what they want spoken, thereby sidestepping the need to use the API. This is an imperfect solution - as it cannot replace all API functionality.
Other SitePal customers dynamically create Scenes using the server API (available to platinum customers).
I hope this helps some..
Gil
SitePal Team
Mark -
Glad to hear it.
Apparently Adobe have now isolated the problem - it only happens to a small subset of IE9 users - which is why they had not known about it.
For those users they recommend downgrading to the previous verstion of Flash.
I expect that this will be fixed with the next Flash update.
Regards
Gil
Glad to hear it.
Apparently Adobe have now isolated the problem - it only happens to a small subset of IE9 users - which is why they had not known about it.
For those users they recommend downgrading to the previous verstion of Flash.
I expect that this will be fixed with the next Flash update.
Regards
Gil
Mark,
We identified a problem with this function. The team is on it - and it will be fixed in the next few days.
Thanks for letting us know.
Regards
Gil
SitePal Team
We identified a problem with this function. The team is on it - and it will be fixed in the next few days.
Thanks for letting us know.
Regards
Gil
SitePal Team
Mark -
The function is supported.
Let me look into it & get back to you.
Regards
Gil
SitePal Team
The function is supported.
Let me look into it & get back to you.
Regards
Gil
SitePal Team
No - it is not possible. Sorry.
Your doing everything right! :-)
The feature was not designed to play the audio in a loop.
As the SitePal character delivers human speech - it is designed to mimic human behavior.
People don't often say the same thing repeatedly (when sober :-))
Perhaps if you explained what you are trying to accomplish & your reasoning - I might be able to help.
The "unlimited" "per session" means - that the SitePal Scene will play whenever the page is loaded, even if it is loaded again within the same session.
So for example, if a user visits your home page where SitePal is embedded, then goes to another page on your site, then navigates back to the home page, the Scene will play again.
If you set the playback limit to "once per session" - it will not play again.
Hope this clarifies some
Gil
SitePal Team
The feature was not designed to play the audio in a loop.
As the SitePal character delivers human speech - it is designed to mimic human behavior.
People don't often say the same thing repeatedly (when sober :-))
Perhaps if you explained what you are trying to accomplish & your reasoning - I might be able to help.
The "unlimited" "per session" means - that the SitePal Scene will play whenever the page is loaded, even if it is loaded again within the same session.
So for example, if a user visits your home page where SitePal is embedded, then goes to another page on your site, then navigates back to the home page, the Scene will play again.
If you set the playback limit to "once per session" - it will not play again.
Hope this clarifies some
Gil
SitePal Team
Hi Daniel -
We support SitePal - Pandorabots integration for SitePal accounts at the Silver level or higher.
If you would upgrade your SitePal account to Silver - and send the account details to support@sitepal.com - we could set you up.
Regards,
Gil
SitePal Team
We support SitePal - Pandorabots integration for SitePal accounts at the Silver level or higher.
If you would upgrade your SitePal account to Silver - and send the account details to support@sitepal.com - we could set you up.
Regards,
Gil
SitePal Team
Customer support service by UserEcho
I'm glad this is working now.
I tried to recreate the problem using audios from your account and I could not recreate - it works fine for me.
here is my test implementation -
http://www.workboy.com/eileen/sayAudi...
As noted - it should not have been necessary to use "setStatus" to set "interrupt mode" to zero - because "interrupt mode" default state is off. So the fact that doing so did not make a difference is not a problem.
As for the reason for the original problem you experienced - this remains unclear.
If you still see any problem let me know and I will look into again.
Best
Gil