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0
Answered

Eye lid wonky on left side.

KarleighBon 4 months ago updated by Gil Sideman 3 months ago 13

I have redone the model at least eight times and each time the round eyelid on the left side eye shows up too close to the nose. (left side as you are looking at the model) I am a returning customer and have always used this same model artwork and have seen it perfect before. Why is the left lid so round? Can you fix this? 

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Answered

I have signed up with Bronze, and free trial..but cannot do anything...Cannot change face, cannot record voice, cannot test head...I cannot afford Gold, and Bronze is for what???

Maggi Carstairs 4 months ago in SitePal Bronze updated by Gil Sideman 4 months ago 2

Looks like Bronze is very basic....

I have downloaded flash, set up headphone for voice recording..

Looks like I will never be able to download my head....If I can amend the faces somewhat to sort of resemble me, it will be Ok..otherwise, I may have to stop wasting my time...

Please help, or tell me what to do... So far I cannot do anything...

Answer
Gil Sideman 4 months ago

Hello Maggi!

That does not sound quite right. Yes - Bronze is limited.

But it does allow you to select from a large collection of models (hundreds), including all our built-in 3D models, and customize them, to the extent possible with accessories.

It also allows you to record your own voice, or upload recorded audio from your computer for the character to speak.

You may publish and embed your character freely - no publish option is blocked; and you can create multiple Scenes to embed on multiple pages of your site, each one different from the other.


If you are having a problem with any of these features - we are here to help, and please ask me, or contact our support via the support page.

You are right in pointing out that the Photoface feature (to create your own character from a photo) is unavailable in Bronze. It is an advanced feature reserved for the Gold plan or higher. But that still leaves you plenty that you can do.

Hope this helps,

Gil

The SitePal Team

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Answered

where to send Tax form

Maggi Carstairs 4 months ago in SitePal Platinum updated by Gil Sideman 4 months ago 2

I need to post my Tax information from from Australia..what address do I post it too.

Information says do not send it here.. post to Withholding agent..who is SitePal.

What is the address for posting the form please 

Answer
Gil Sideman 4 months ago

Hi Maggi - 


Why do you need to post your tax information?  We generally do not require it - except for the SitePal Affiliate program (where we need it to make payments to you)

Please email the information to billing@oddcast.com.


The SitePal product is developed, owned and operated by Oddcast Inc - a US company based in NYC.

Our address is - 

34 w 27th St NY NY 10001 

USA

Hope this helps - please let me know if I can be of any help.

Best,

Gil

0
Answered

Embedded Scene values.

Adlane Y. 4 months ago in SitePal Gold updated by Gil Sideman 4 months ago 2

Hi Gil;


Can you explain the aim of the parameters in red below inside the script ?

AC_VHost_Embed(?AccountID,300,400,'',1,0, 43587242, 0,1,0,'998766ecd04f1f3567166c26c6',0);

Answer
Gil Sideman 4 months ago

AC_VHost_Embed (accountID, height, width, bgcolor, firstslide, controls, ss, sl, transparent, minimal, embedId, version);


firstslide - only relevant to Avatar Studio, for SitePal always use 1.

controls - display playback controls (this is documented in embed wizard)

sl -only relevant to Avatar Studio, for SitePal always use 0.

version - use 0 for current version of the embed code.




-1
Under review

Portuguese/Russian issue

Kaz Noble 3 years ago updated by Gil Sideman 3 years ago 10
0
Under review

i need activated, i paid using paypal

jjoeuk45 3 years ago updated by Gil Sideman 3 years ago 4
0
Under review

Reseller Agreement

Trevor 3 years ago in SitePal Gold updated by Gil Sideman 3 years ago 1
+1
Under review

the full body characters are not enable to - please advise,

mohamedfarahdr 3 years ago in SitePal Gold updated by Gil Sideman 3 years ago 3
0
Under review

speech to text

Carl Silva 3 years ago updated by Sumit B 3 years ago 1