SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
0
Completed

avatar getting pixelate on ipad pro or higher resolution

mohit.sanghavi 2 months ago updated 2 months ago 3
Answer
Gil Sideman 2 months ago

Mohit - 

Please grab a screenshot & send to support@sitepal.com - and we will look into it.

Thanks!

Gil

0
Completed

hardware/software requirement for avatar

mohit.sanghavi 2 months ago updated by Gil Sideman 2 months ago 2
Answer
Gil Sideman 2 months ago

Our avatars work on all modern browsers on Windows, Mac, iOS and Android.

We regularly and extensively test all avatar functionality across the board, including all API functions.

As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients. 

By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.

Opera is not officially supported, but I believe it works.

IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.

Hope this helps,

best,

Gil

0
Under review

AVATAR GETS HANGS IN MIDDLE OF SPEECH

mohit.sanghavi 2 months ago updated by mohit.sanghavi 2 months ago 7

when given a response it gets hang up after few time its proper,there is no network issue here

0
Completed

can u send the original image for mr.grenville

mohit.sanghavi 2 months ago updated by Gil Sideman 2 months ago 2
0
Under review

AI not using the <srai> tags or writing to memory

KarleighBon 6 months ago in SitePal Gold updated by Gil Sideman 6 months ago 10
0
Under review

How to embed a scene in angular

mumo-dev 7 months ago in SitePal Platinum updated by Gil Sideman 5 months ago 17
+1
Under review

avatar movement on mouse is not with respect to avatar position where it is displayed.

Parvez 1 year ago updated by Gil Sideman 12 months ago 3
+1
Under review

C# Windows form application avatar

Ahmed 2 years ago in SitePal Platinum updated by Gil Sideman 2 years ago 9
+1
Under review

pronucnciation control for TTS

joewalsh 3 years ago in SitePal Platinum updated by Gil Sideman 3 years ago 1