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0
Not a bug

AC_VHost_Embed distroys entire DOM when called

Sashi 7 months ago in SitePal Gold updated by Gil Sideman 7 months ago 5

I am using Angular 11.   I have a <DIV> with a "onclick" event handler, which calls AC_VHost_Embed()".   When the div is clicked on, the Avatar appears, but ALL THE DOM elements (previoiusly rendered) are removed.   

Answer
Gil Sideman 7 months ago

Sashi - 

Our support team should have gotten back to you with a solution and code example.

I hope the issue is clarified and resolved.


Best,

Gil

ps. The same code example and documentation will be made available on our support page in the next few days.

0
Under review

Unable to login after changing email

Ben Ng 8 months ago in SitePal Gold updated by Gil Sideman 8 months ago 1

Hi,

I have changed the email address of my account. When I tried to login with my new email, it said I have no account or access to any Oddcast product. I have sent email to support for two days, but there is no reply. Please help.


Ben

0
Completed

What happens when we run out of free minutes? Do we pay every time we "publish" a scene?

Ligia Arango 8 months ago in SitePal Platinum updated by Gil Sideman 8 months ago 2
Answer
Gil Sideman 8 months ago

I assume you are referring to Video Generation minutes. 

Platinum plan comes with 12 hrs (720 min). 

If you need more you can purchase for $199.50 / 60 min.

To purchase - send a note to sales@sitepal.com.

Hope this helps,

Gil

The SitePal Team

0
Not a bug

Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.sitepal.com

ajaysamgir 8 months ago in SitePal Gold updated 8 months ago 2

I have html page locally, where i want embed the persona character with Audio message. but I am getting CORB error while opening local file in browser.

I tried with embeded code as well as link

Answer
Gil Sideman 8 months ago

Hello! 

The page must be loaded from a web server. If you are developing locally, a local web server is fine. Many developers use Apache - I'd recommend that but many other options.

Hope this is helpful

Best regards,

Gil

The SitePal Team

0
Answered

My account Expire

Illia Horenko 8 months ago updated 8 months ago 4

Hi, Mr.Gil

Happy New Year!

I asked you about the 60 bit per rate video generation.

You said me that if your team couldn't make this video until this month, you would refund my money.

Sorry, but please let me know your development state.

Regards.

Answer
Gil Sideman 8 months ago

Hello Illia - 


Regretfully the video generation implementation cannot generate 60 fps at present.


The solution to enable 60 fps requires some re-engineering & is not available at present.

We're ready to cancel your subscription & provide a refund if that is your preference.

Please send a note to support@sitepal.com - with a link to this thread - and we will take care of it for you.

All the best,

Gil


0
Under review

AVATAR GETS HANGS IN MIDDLE OF SPEECH

mohit.sanghavi 2 years ago updated by mohit.sanghavi 2 years ago 7
0
Under review

how to tag the eyes in own avatar

mohit.sanghavi 2 years ago in SitePal Gold updated by Gil Sideman 2 years ago 10
0
Under review

HTML5 TTS not working on local dev environment

Luigi Mannoni 2 years ago in SitePal Gold updated by Gil Sideman 2 years ago 4
0
Under review

Not able to see the animation of Avatar on Website

Selekt 2 years ago in SitePal Gold updated by Gil Sideman 2 years ago 3
0
Under review

Adding avatar in iOS apps

d.citi 2 years ago in SitePal Silver updated by Gil Sideman 2 years ago 1