Hi I'm trying to load a scene on my website via a button and tried two ways, neither work
choose the "Scene remains closed (will be opened by API)" in the embed menu and try load it with "loadScene(9)"
Problem: scene es close on page load, but button don't do anything
try to add minimize button, load minimized and maximize it with "overlayOpen(‘max’)"
problem: minimize button don't show up and cant find option to load scene minimized
i don't want the scene load from the start, i want it lo load when someone click the help button
I visited sitepal.com/fullbody on my iPad using the Chrome browser and the avatar did not speak. Does site pal work on iOS devices in Chrome? If so, is it just the full body avatars that work?
Hi JNJ -
The Scene in your example does not have an audio assigned to it. Hence there is nothing for it to speak.
You have programmed the character to speak on receiving the vh_sceneLoaded callback. This works fine on the desktop, but not on mobile where the browser blocks audio and video from playing until the user interacts with the page.
However - when the user does "interact with the page" by pressing the play button, it re-plays the audio on the desktop but not on the mobile. Here's why.
The play button logic is as follows - when touched -
1. re-play the last audio played.
2. if no audio was played, play the audio assigned to the Scene.
In this case, on mobile devices, neither condition applies.
Here's a link to one of our API examples that does have an audio assigned to the Scene; this works fine on mobile -
Hope this helps,
hey, i want to add the character at my app, is there a way of doing it using java script ?
Cant activate a new account. i fill out form and i click contiune and it brings me back to form. I have sent emails and no help.
I fill out form and i click contiune and it brings me back to form. I sent my number asking for someone to call.
Customer support service by UserEcho