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0
Completed

avatar getting pixelate on ipad pro or higher resolution

mohit sanghavi 2 years ago updated 2 years ago 3
Answer
Gil Sideman 2 years ago

Mohit - 

Please grab a screenshot & send to support@sitepal.com - and we will look into it.

Thanks!

Gil

0
Completed

hardware/software requirement for avatar

mohit sanghavi 2 years ago updated by alifeizabadi2 2 years ago 2
Answer
Gil Sideman 2 years ago

Our avatars work on all modern browsers on Windows, Mac, iOS and Android.

We regularly and extensively test all avatar functionality across the board, including all API functions.

As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients. 

By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.

Opera is not officially supported, but I believe it works.

IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.

Hope this helps,

best,

Gil

0
Under review

AVATAR GETS HANGS IN MIDDLE OF SPEECH

mohit sanghavi 2 years ago updated by mohit sanghavi 2 years ago 7

when given a response it gets hang up after few time its proper,there is no network issue here

-1
Under review

never ending preview screen

Terence A Bryan 7 years ago in SitePal Gold updated by Gil Sideman 7 years ago 6
+1
Under review

powerpoint 2013 - Does SitePal Plugin Work in this version?

Rex Briggs 7 years ago updated by Sumit B 7 years ago 1
+1
Under review

Skins actions not works

Carlos Renato Hernández Rivas 8 years ago in SitePal Studio updated by Gil Sideman 8 years ago 1
-1
Under review

What are the supported export formats

Luke Alvin Madzedze 8 years ago in SitePal Platinum updated by Jacob Scott 8 years ago 4
+2
Under review

Integrator Access - mngExportVideo

Sahil Sharma 8 years ago in SitePal Platinum updated by Sumit B 8 years ago 5