
hello, i already charged support it is free for 15 days, but sitepal already charge me, thin i can't understand, why i can't export or save my work like TTP ? what is the use of my payment ? its thank you? i pay for nothing?
hello, i already charged support it is free for 15 days, but sitepal already charge me, thin i can't understand, why i can't export or save my work like TTP ? what is the use of my payment ? its thank you? i pay for nothing?

Hello!
Please send a note to support@sitepal.com and we will gladly look into it.
Note that SitePal is primarily used as a cloud based solution to be embedded into your website or mobile app.
If you are looking to download video of your speaking character (eg for tutorials, youtube videos etc), you would need a Gold subscription.
Best regards
Gil
The SitePal Team

TTS local domain without webserver running?
Hello,
Is there any way I can add a bare local domain to the approved domains on my account; in order to use TTS?
I know 'localhost' and IP addresses are supported, but I am talking about using TTS solely from an HTML file (with js) -> without running on any web-server (whether local or remote).
I have tried my external IP, internal IP, localhost, 127.0.0.1 - none of these work.
Thanks

Hi -
Your page (in which your sitepal character is embedded) must be delivered by a web server.
But you can easily install a local server. Most developers do.
Hope this helps,
Gil

Change voice assigned to audio clip dynamically/via javascript
Hello,
Through the web-app setup, I can obviously choose from a list of voices to assign to my 'audio setup'.
Is there a way to choose which voice to use for an audio segment through the javascript API?
Thank you.

Yes, using successive calls to the 'sayText' API call you can have your character speak several audios in sequence, each with a different voice.
We have a great technical example of that here -
http://www.oddcast.com/support1/saytext_classic.html
Click on the "Speak Greeting" link under the character to hear the character speak in 5 different voices in sequence.
Hope this helps,
Gil
The SitePal Team

No. Only you can modify/update your speaking character and what it says, by logging into your SitePal account.
Once you make changes to a SitePal Scene in your account, these changes will be immediately reflected on your web pages everywhere that Scene is embedded.
Of course, if you want to enable users to select their avatars and enter text or audio for the avatar to speak, that's possible to do with our APIs. Depending on what you want to do, it may require the Enterprise API (which requires the Platinum plan).
If that's what you are looking for, it might be helpful to discuss/advise - please reach out to sales@sitepal.com.
Best regards,
Gil

TTS API stalls after a number of interactions, but not when running on localhost
Hi, We are building a chat application with a SitePal Avatar. The avatar (embedded into html running in a mobile webview) processes a sizeable number of dynamic TTS requests. When the html is hosted on localhost, this works perfectly. However, when deploying to a web server, the TTS functionality stalls after around a minute (or perhaps a certain number of utterances). How can we remove this limitation?
Customer support service by UserEcho