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0
Completed

unable to add own character,even if flash player is install

mohit.sanghavi 2 years ago in SitePal Platinum updated by Gil Sideman 2 years ago 9
Answer
Gil Sideman 2 years ago

I see - you are looking to create your own character from a photo (our "photoface 3D" feature).

That's the only editor feature still requiring Flash, it will be replaced by an updated non-Flash implementation in the coming weeks.


For now - please write to support & ask for guidance how to launch the Flash editor.

There as simple steps you need to take - we will help you out.


Best,

Gil

0
Completed

display scene on new tab

mohit.sanghavi 2 years ago in SitePal Platinum updated by Gil Sideman 2 years ago 4

how can we display an scene on new tab

0
Not a bug

-Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!

bsuriyak.uts 2 years ago in SitePal Silver updated by Gil Sideman 2 years ago 14

-Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!

it is urgent please help 

0
Answered

saytext not speaking Spanish or Russian

Darren 2 years ago in SitePal Bronze updated by Gil Sideman 2 years ago 3

Hi,

I have saytext speaking English (sayText(txt,6 ,1 ,2)) and German (sayText (txt,3,3,2), but when I try and get it to speak Spanish (sayText (txt,1,2,2)) or Russian (sayText (txt,1,21,2)) it does not speak and I get no error message. 

Any ideas?

Many thanks,

Darren.

Answer
Gil Sideman 2 years ago

Darren - 


Both work fine for me - I just tested it with same parameters you provided.

No immediate idea what happened - please try again and let me know.


If it still does not work - please provide precise text used and I'll look into it further.

Regards

Gil

The SitePal Team

0
Completed

Couldn't load avatar in redux react

bsuriyak.uts 2 years ago updated by Gil Sideman 2 years ago 4

I got the below exception. 

Answer
Gil Sideman 2 years ago

Hello!

I hope you wrote to support & that we were able to help you.

Have you seen our React JS Instructions and code sample on our support page? - please see here, under "Tech Notes" at bottom -

https://sitepal.com/support

Please follow the instructions to embed SitePal in React JS.

It should be noted that this is not an official support forum - but an additional venue to exchange information and feedback. While our official support is "manned" every day and answers every query - the same is not always true here.


SitePal support can be reached at support@sitepal.com

Best regards,

Gil

The SitePal Team

-1
Under review

never ending preview screen

Terence A Bryan 7 years ago in SitePal Gold updated by Gil Sideman 7 years ago 6
+1
Under review

powerpoint 2013 - Does SitePal Plugin Work in this version?

Rex Briggs 7 years ago updated by Sumit B 7 years ago 1
+1
Under review

Skins actions not works

Carlos Renato Hernández Rivas 7 years ago in SitePal Studio updated by Gil Sideman 7 years ago 1
-1
Under review

What are the supported export formats

Luke Alvin Madzedze 7 years ago in SitePal Platinum updated by Jacob Scott 7 years ago 4
+2
Under review

Integrator Access - mngExportVideo

Sahil Sharma 7 years ago in SitePal Platinum updated by Sumit B 7 years ago 5