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0
Completed

when we click on avatar it plays something how to stop that

mohit.sanghavi 1 year ago updated by mohit.sanghavi 1 year ago 3
Answer
Gil Sideman 1 year ago

Hello Mohit!

You want the play button to play the audio - but clicking on the Avatar itself should not? 

Open "Scene Options" for your Scene - there's an option called "Play/Pause in Click". Uncheck this option.

Best,

Gil

0
Fixed

Multiple sayText() instructions on mobile are not queued and will overwrite each other.

Luigi Mannoni 1 year ago updated by Gil Sideman 1 year ago 11

As per title, the implementation of sayText() on mobile devices is slightly broken.

Multiple sayText() are supposed to queue the text, desktop browsers behave exactly as written on the documentation, mobile devices struggle to queue the lines in the correct order.

To reproduce the bug:

1. Navigate on API example with a mobile device: http://www.oddcast.com/support1/tts_limit.html

2. Click "sing a song"

Expected result:

The 5 TTS strings should be played back in order.

Result:

TTS comes in on a random order, sometimes with overlapping audios, sometimes breaks after 2 times it gets played.

Tested on:

Chrome / Android 9

Chrome / Android 10

Answer
Gil Sideman 1 year ago

Luigi - we've deployed an update which we believe resolves the problem. 

Please check and let me know if you still see a problem.

Best to clear browser cache before testing.

Regards

Gil

0
Under review

HTML5 TTS not working on local dev environment

Luigi Mannoni 1 year ago in SitePal Gold updated by Gil Sideman 1 year ago 4

Hello,

I've been working for a clients' product which embeds a SitePal avatar on their website which the core functionality being the TTS feature of SitePal.

The avatar works on the production website, however never loads either on localhost or 127.0.0.1 making extremely difficult to make and test changes to the TTS API on local and on my mobile devices too.

I've checked in my clients' SitePal account and there is no mention of a list of allowed testing IPs/domains, a workaround I found is to modify my hosts file to repoint localhost to use the production's URL (painful, but works), however I still cannot manage to test the changes on mobile without pushing everything in production first.


So, is there a way to add localhost or local network addresses so I can test with different physical devices before pushing my code upstream?


Thanks  

0
Completed

can i use text to speech in gold plan

mohit.sanghavi 1 year ago in SitePal Gold updated by Gil Sideman 1 year ago 2

what is the difference in platinium and gold

Answer
Gil Sideman 1 year ago

Hello!

Yes, TTS is supported by Silver plan and up.


The differences between the plans are detailed here - 

https://sitepal.com/pricing


Please let me know if any questions.

Regards,

Gil

0
Completed

unable to add own character,even if flash player is install

mohit.sanghavi 2 years ago in SitePal Platinum updated by Gil Sideman 1 year ago 9
Answer
Gil Sideman 1 year ago

I see - you are looking to create your own character from a photo (our "photoface 3D" feature).

That's the only editor feature still requiring Flash, it will be replaced by an updated non-Flash implementation in the coming weeks.


For now - please write to support & ask for guidance how to launch the Flash editor.

There as simple steps you need to take - we will help you out.


Best,

Gil

+1
Under review

full body avatar- Google chrome: grey overlay on start

tony jackson 6 years ago updated by Jonathan Frank 5 years ago 14
+1
Under review

NeoSpeech Problem!

랭스타 6 years ago in SitePal Platinum updated by Sumit B 6 years ago 1
+2
Under review

Need an urgent reply

Winstone 6 years ago updated by Sumit B 6 years ago 2
+1
Under review

support

Vladimir Zharinov 6 years ago in SitePal Gold updated by Sumit B 6 years ago 1