SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
-1
Not a bug

Avatar is taking too much time to load

Parvez 4 months ago • updated by Gil Sideman 1 month ago 3

I am using avatar in my reactjs app. I have added script in my index.html page. Still some times avatar is loading very late. I have good internet connection.

Answer
Gil Sideman 1 month ago

ps. 

We've tried to recreate this problem, from the US, Europe and India - and we do not see any unusual or unexpected loading times for our own test pages.

For the page noted below - 

   US page load time in total is between 2 and 3 seconds.

   India page load time in total is between 5 and 6 seconds.

This is normal.

Your time may vary depending on the specifics of your internet connection.

Please follow up with more information so that we may further advise.

Regards,

Gil

0
Fixed

This resource is not available

Claudio 6 months ago in SitePal Silver • updated by Gil Sideman 5 months ago 5

Good morning

I have already reported the problem by email but I have not had an answer.

The script does not work on the site, even the previews. 

I attach a screen

Answer
Gil Sideman 5 months ago

Got it.

Suggest you try clearing your browser cache and cookies - and/or try using a different browser.

See - 

https://www.refreshyourcache.com/en/home/


If that does not work, our support will look into it in detail tomorrow.

Let me know,

Gil

0
Completed

Can you help me solve the problem. I subscribed a gold plan for a year.

yanis 6 months ago • updated by Gil Sideman 5 months ago 2
0
Answered

sayText() escaped

Tora 6 months ago • updated by Gil Sideman 5 months ago 2

I escaped the text so that sayText() works.

Example:

KPMG's page entitled "Italy - Overview and introduction"

becomes:

KPMG\'s page entitled \"Italy - Overview and introduction\"

In cases with the single quote ' it works fine, but it does not work with the double quote "

what do I need to do to make this work? 

Thanks!!

Answer
Gil Sideman 5 months ago

Hi Tora - 

I think your question is more of a JS question that a sayText specific question.

I tried your text - as is, without adding any foreslashes - in our sayText example page - 

http://www.oddcast.com/support1/saytext_classic.html
It worked fine.

So - sayText has no problem with this input.

But in our example page the text is not included as a literal within the code, but entered by the user and provided to sayText as a variable.

In your own test page I am guessing you have the text hard coded in the page - and JS has rules about the syntax of single and double quotes in literal strings and how to encode them.

Try adding the text dynamically (text input field ) as in our example - or, please post a link to your page and we'll take a look.

Best,

Gil

The SitePal Team

0
Not a bug

resource not available

info 6 months ago in SitePal Gold • updated by Gil Sideman 5 months ago 3

I am getting resource not available for my newly created trial account 

Answer
Gil Sideman 5 months ago

That is odd!

Please send a note to support@sitepal.com and we'll sort it out for you.

Regards

Gil

0
Under review

i need activated, i paid using paypal

jjoeuk45 3 years ago • updated by Gil Sideman 3 years ago 4
0
Under review

Reseller Agreement

Trevor 3 years ago in SitePal Gold • updated by Gil Sideman 3 years ago 1
+1
Under review

the full body characters are not enable to - please advise,

mohamedfarahdr 3 years ago in SitePal Gold • updated by Gil Sideman 3 years ago 3
0
Under review

speech to text

Carl Silva 3 years ago • updated by Sumit B 3 years ago 1
0
Under review

Does the photo face in tech playground still email a preview?

Mr Mahoney 3 years ago • updated by Gil Sideman 3 years ago 4