SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
0
Started

the sitepal is not wirking since today. is there some problem?

alexandre 2 weeks ago updated by Gil Sideman 2 weeks ago 7
0
Answered

API reference to see if there's a way to access the avatar's audio track.

gurpreetsingh936 1 month ago updated by Gil Sideman 1 month ago 14

i want to use avatar audio for some processing

Answer
Gil Sideman 1 month ago

Hello Gurpreet - 

Yes - pls see 'getAudioObject' API function in the api documentation.

and API example here - 

https://sitepal.com/api/examples/getAudioObject.html

Hope this helps,

Regards,

Gil

0
Answered

how to track errors related to sitepal

gurpreetsingh936 5 months ago updated 5 months ago 5

how to track errors like if we got error while loading the avatar or some other errors.

for reactjs how we track whether the avatar is speaking or not. 

i implement the sitepal in my web app, when i move to next page then the avatar is repeating the previous content even i use interrupt mode.

could we use change to 'queue mode' or 'interrupt mode' after the avatar is loading.

And how we could track if the avatar is in queue mode or interrupt mode.

Please answer this questions

0
Under review

XMLHttpRequest blocked by CORS policy

pavel cernocky 7 months ago in SitePal Platinum updated by Gil Sideman 7 months ago 3

Hello Gil,

we have a problem, that sometimes we get this error in browser console, when calling sayText().

Image 250

It happens unpredictable, once in a while. When this happen, the avatar does not say anything.

Are we doing something wrong or is it a problem on your side?

Thank you,

Pavel

0
Fixed

Problems using stopSpeach() function

pavel cernocky 9 months ago in SitePal Platinum updated by Gil Sideman 8 months ago 19

Hi.

We would like to use repeatibly sayText() and stopSpeech(), but we are encountering problems.

After few calls, the sayText() does not start speaking.


My colleague created a Github repo based on your Vue.js example and added a sequence of sayText() and stopSpeech() commands to demonstrate this problem.
This link points to commit with our changes to your example:

https://github.com/dominikbrno/Sitepal-vue/commit/c719d1aabbb0f5c62c1bdf2e1b78067ae78ff70a


If I run the example on my computer (3d photoface -> sayText() button), then it always skips the third sentence.

Could you please guide us how to fix this problem?

Thank you.

Answer
Gil Sideman 8 months ago

Hi Pavel - this issue should now be fixed. Please clear your browser cache and let me know if you still see the problem.

Best,

Gil

0
Started

the sitepal is not wirking since today. is there some problem?

alexandre 2 weeks ago updated by Gil Sideman 2 weeks ago 7
0
Under review

XMLHttpRequest blocked by CORS policy

pavel cernocky 7 months ago in SitePal Platinum updated by Gil Sideman 7 months ago 3
0
Started

CORS error - React JS

Krusho 9 months ago in SitePal Platinum updated by Gil Sideman 9 months ago 4
0
Under review

previous scene audio

snow3046 1 year ago updated by Gil Sideman 1 year ago 1
+1
Under review

CORS error - Access to XMLHttpRequest at 'https://cache-a.oddcast.com/tts/genB.php? blocked by CORS

Vivek 2 years ago in SitePal Gold updated by Gil Sideman 2 years ago 1