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Completed

Receiving talkstarted event only once

skashika 2 years ago in SitePal Platinum updated by Gil Sideman 2 years ago 2

Receiving vh-talkStarted event on once. 

Answer
Gil Sideman 2 years ago

Hello!

The talkStarted event should be received only once - when your character starts talking.


If several audios are spoken in sequence, the talkStarted should be received at the start, and talkEnded at the end.

For each audio in the sequence you should receive an audioStarted and audioEnded event.

Here is a relevant technical example that demonstrates this - 

http://www.oddcast.com/support1/syc_classic.html


If you think there is a problem in your implementation - please post a link to your page where the problem can be seen and we will take a look and advise. Or - send a note to support@sitepal.com with the relevant information.


Hope this helps,

Gil

The SitePal Tam

0
Not a bug

AC_VHost_Embed distroys entire DOM when called

Sashi 2 years ago in SitePal Gold updated by Gil Sideman 2 years ago 5

I am using Angular 11.   I have a <DIV> with a "onclick" event handler, which calls AC_VHost_Embed()".   When the div is clicked on, the Avatar appears, but ALL THE DOM elements (previoiusly rendered) are removed.   

Answer
Gil Sideman 2 years ago

Sashi - 

Our support team should have gotten back to you with a solution and code example.

I hope the issue is clarified and resolved.


Best,

Gil

ps. The same code example and documentation will be made available on our support page in the next few days.

0
Under review

Unable to login after changing email

Ben Ng 2 years ago in SitePal Gold updated by Gil Sideman 2 years ago 1

Hi,

I have changed the email address of my account. When I tried to login with my new email, it said I have no account or access to any Oddcast product. I have sent email to support for two days, but there is no reply. Please help.


Ben

Answer
Gil Sideman 2 years ago

I assume you are referring to Video Generation minutes. 

Platinum plan comes with 12 hrs (720 min). 

If you need more you can purchase for $199.50 / 60 min.

To purchase - send a note to sales@sitepal.com.

Hope this helps,

Gil

The SitePal Team

0
Not a bug

Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.sitepal.com

ajaysamgir 2 years ago in SitePal Gold updated 2 years ago 2

I have html page locally, where i want embed the persona character with Audio message. but I am getting CORB error while opening local file in browser.

I tried with embeded code as well as link

Answer
Gil Sideman 2 years ago

Hello! 

The page must be loaded from a web server. If you are developing locally, a local web server is fine. Many developers use Apache - I'd recommend that but many other options.

Hope this is helpful

Best regards,

Gil

The SitePal Team

+1
Under review

Customer Suppoer

Mary 6 years ago in SitePal Silver updated by Gil Sideman 6 years ago 4
+1
Under review

Avatar Framework Integration

elad karakuli 6 years ago in SitePal Platinum updated by Gil Sideman 6 years ago 1
-1
Under review

my email dircted me here to activate my account?

joseph gormanly 6 years ago in SitePal Silver updated by Gil Sideman 6 years ago 12
-1
Under review

Portuguese/Russian issue

Kaz Noble 6 years ago updated by Gil Sideman 6 years ago 10
0
Under review

i need activated, i paid using paypal

jjoeuk45 6 years ago updated by Gil Sideman 6 years ago 4