Hello!
This problem was fixed yesterday. Please try again now & if you still see a problem please send us a note to support@sitepal.com.
Regards,
Gil
The SitePal Team
SitePal avatar is not responsive while it is zoomed in and Zoomed out in browser
Hello Team my concern regarding the site pal avatar is , even after making SitePal avatar responsive while zooming in and zooming out the avatar is non responsive . It would be great if i get any reply on this query
Hello Tejashwini,
This issue has been identified and fixed. We've verified the fix on your own test page.
Please clear your browser cache before checking.
Thanks for your patience.
Regards,
Gil
How to Locate my Library?
Earlier this week I made a Spokesperson complete with text to speech. The link I copied takes me to her. I emailed tech support and they shared a screen shot that's she is there. I can't locate my library to find her.
Hello!
To locate your character library:
Select the Models tab in the editor - and then "my library".
Hope this helps,
Regards
Gil
Multiple sayText() instructions are not queued even when interruptMode is turned off
Multiple sayText() or sayAudio() calls to sitepal are not queued, and the last audio starts playing.
We have the interrupt mode disabled using the setStatus() call.
We have verified that the issue is at Sitepal's end. For quick demonstration, try it here on your API example for Enable/Disable playback queuing.
https://www.sitepal.com/api/examples/setstatus.html
Sami -
A fix has been deployed for this problem.
Please take a look (you may need to clear your browser cache)
Thanks for alerting us.
Gil
Error when upload custom loader
I'm try to upload my custom loader,
but i get back from backend an error with invalid column when saving to DB.
Hello!
This issue has been fixed & verified. Apologies for the inconvenience.
Please try again to upload your custom loader & let us know if any problem is encountered.
Best regards,
Gil
The SitePal Team
Customer support service by UserEcho
