Hi, We are trying to contact your from last  3 days, however didn't get any reply  from your side. We want to buy avatar character creation with continuous TTS deploy on our cloud server for both website and phone support. 

 Dear SitePal,

I find many problems on mobile platforms.

1. AUTOPLAY.  

You say autoplay do not work on mobile devices.  First, this is surprising as for instance Facebook autoplay all my Videos on my FB Wall. Anyway, you say that play not is possible before user has interacted with page. 

QUESTION 1:  Does this mean that we may (have to) create a "Speek" button which by using JavaScript starts avatar speech?

QUESTION 2:  If so, how is the speech started?  There is no 'startSpeech' API call, only a 'stopSpeech' call.  Could the 'reply' API call be used? 
QUESTION 3:  I managed to start speech on avatar running on mobile by creating a button which in its JavaScript click event called 'sayText'.  But I had to press the button 3 times before speech was made!

2. MANUAL PLAY.

Manual play on mobile is possible, but I have to click the avatar 3 (!) times:  

    i.  First to get the play-icon to show.

   ii.  Then I click on the play icon without anything happening.

  iii.   Then on third click, the avatar starts speeking.

QUESTION 4: Why is there not a *large* play button that is visible from the start on mobile, and that accepts a *single* click to start?

SUMMARY:

*) Autoplay is not working.

*) Not able to start the avatar manually. e.g. from another button on the page.

*) Manual play is so cumbersome that most users will not understand how to do it.

Please help.  Mobile is an essential platform.  Only having an avatar being utilized by end-users on a PC platform is not an option.

I am trying to select an audio file for one of my scenes, and I have received a popup error that says: 

"This audio cannot be selected. The programming time is limited to 36040 seconds and 36040 seconds have been used. Please select an audio up to 0 seconds long."

What does this mean, and how do I resolve it??

can someone help nothing is working

Hi, all.

I have a sample published here:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/bootstrap-4-menu.html

The page uses the Bootstrap toolkit. If you click on the dropdown menu in the menubar, you'll notice that it falls behind the avatar. It doesn't do this with the Flash version. Is it possible to alter the layering somehow so that the SitePal player is lower on the z-axis?

The above sample uses the current version of Bootstrap 4.0, which technically is still in beta. This issue also appears in the most recent production version of Bootstrap, version 3.3.7:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/bootstrap-337-menu.html

Thanks much!

--Alex.  :-)

Hi, all.

I have a sample available here:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/skinned-player.html

This particular scene is supposed to have a frame (or skin) at the bottom of the player:

Are frames only rendered in the Flash version?

Thanks!

--Alex.  :-)

Hello,

In Saytext (txt, ...), txt is limited to 900 characters. (225 characters in Chinese and Japanese language).
But using the Saytext () statement in a JavaScript function [sayText ('..'; sayText ('..'; sayText ('..'; sayText ('..'; ...]
or directly in a link [<a href = "javascript: sayText (), sayText () sayText () sayText () sayText (), ...], is it limited number of Saytext() statements?

cordially

François SCHAAL

*****************************************************************************************************

Bonjour,
Dans Saytext(txt,...), txt est limité à 900 caractères. (225 caractères en langue chinoise et japonaise).
Mais l'utilisation de l'instruction Saytext()  dans une fonction Javascript [sayText('..';sayText('..';sayText('..';sayText('..';...] 
ou directement dans un lien [<a href="javascript:sayText(),sayText()sayText()sayText()sayText(),...] est-elle limitée en nombre d'instructions Saytext() ?
Cordialement

François SCHAAL

Does anyone know what causes this error? My avatar stops talking and the page stops execution.