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0
Answered

Fail to Publish Scene to my Test Page

Vitaliy Vozniy 5 years ago updated 5 years ago 12

Hello

I am testing the publishment of my Scene.

I made a very simple HTML page.

this is my code.

<HTML>

<body>

// //// Here is embed code.

<p>Hello world</p>

</body>

</Html>

but I can't see  my scene in this tesing page

sorry,but please let me know the reason

Answer
Gil Sideman 5 years ago

Hi Vitaliy - 

please see on the SitePal support page, there is a document with instructions for embedding your sitepal in several popular platforms. There are instructions for Wix - please check it out.

Hope this helps!

Gil

0
Answered

My account State(AS SOON AS POSSIBLE)

Vitaliy Vozniy 5 years ago updated by Gil Sideman 5 years ago 2

Hello, Support Team.

I am VItalii

I don't know how to use this site well.

Now I can't know my account state and change it into Gold Monthly.

PLease let me know as soon as possible.

Answer
Gil Sideman 5 years ago

Hello Vitaliy - 

Please send a note to support@sitepal.com and we will help you out.

Best regards,

Gil

The SitePal Team

0
Under review

Receive APS error when trying to upload external audio file

comptaylor 5 years ago updated by Gil Sideman 5 years ago 2

I have a 2-minute audio file that I'm attempting to upload to my scene. Receive APS error after many attempts. I've tried a .mp3 file and a .wav file:

16-bit
22000

Mono


I have a Bronze account. Is anybody home?

0

Qualtrics

researchm 5 years ago 0

I'm trying to add a scene to the survey platform Qualtrics, but none of the different examples of code seem to work. Is there a way to do it? 

Alternatively, is there a way to get code that works on an iframe from sitepal?

0
Completed

How to slow the speach of Avatar?

jirikrupa 5 years ago updated by Gil Sideman 5 years ago 2

Hello, 

I can´t find where to slow down the Avatar when it is speaking to fast.

Any advice?

Thank you!

Answer
Gil Sideman 5 years ago

Hello!

Use SSML tags in your text to control speech rate and other speech attributes.

Please refer to this convenient demo for experimenting with SSML tags - 

https://sitepal.com/documentation/fine_tuning

And try the following text sample - 

This is normal speech <prosody rate="slow"> this is speaking slowly </prosody> <prosody rate="fast"> this is speaking fast </prosody> back to normal.
Let's try more precise control. First, let's use relative values:
This is normal speech <prosody rate="-30%"> this is speaking slowly </prosody> <prosody rate="+40%"> this is speaking fast </prosody> back to normal.
Now absolute values:
This is normal speech <prosody rate="60%"> this is speaking slowly </prosody> <prosody rate="140%"> this is speaking fast </prosody> back to normal.


Notes: 

* different voices may interpret tags differently - so best to experiment and identify what works best with the voice of your choice. Specifically - some voices may work well with relative values, others with absolute values.

* certain voices do not support SSML tags at all - and are thus not included in this "fine tuning" demo. If a voice is not available in the demo, that would be the reason. Specifically - all engine 2 and engine 4 voices do not support SSML tags.

Hope this helps, best,

Gil

The SitePal Team

0

Looking for Mr.Fathi since I have the same question

stefano 5 years ago 0

I hopoe  Mr.Fathi gets a nitification since I have the same request he had 4 years ago.

I wonder if he find a solution to https://community.sitepal.com/communities/1/topics/263-development-information-needed .

He can mail me at io[at]scampa.it

Thanks,

0
Completed

avatar getting pixelate on ipad pro or higher resolution

mohit sanghavi 5 years ago updated 5 years ago 3
Answer
Gil Sideman 5 years ago

Mohit - 

Please grab a screenshot & send to support@sitepal.com - and we will look into it.

Thanks!

Gil

0
Completed

hardware/software requirement for avatar

mohit sanghavi 5 years ago updated by alifeizabadi2 4 years ago 2
Answer
Gil Sideman 5 years ago

Our avatars work on all modern browsers on Windows, Mac, iOS and Android.

We regularly and extensively test all avatar functionality across the board, including all API functions.

As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients. 

By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.

Opera is not officially supported, but I believe it works.

IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.

Hope this helps,

best,

Gil