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0
Answered

TTS embedding error

Vitaliy Vozniy 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 2

I am uploaded my file using the free domain www.000webhostapp.com.

but there is an error.

Here is URL

https://test3avatar.000webhostapp.com/

sorry, but could you help me?

Answer
Gil Sideman 4 years ago

As you may have noticed - the alert indicates that:

"The scene is embedded on a domain that is not enabled in your account."

Might be helpful to enable the domain by adding it to your licensed domains in your "account Info" page.

Note that consulting the API Reference documentation could help you avoid this & possibly other problems.

I would recommend doing so if using the API.


Regards,

Gil

0
Answered

I can't find Voice ID , Engine ID for male about Russian and Greek

Vitaliy Vozniy 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 2

hello

I found Voice ID, Engine ID Language in API reference.

But there is not the male voice in it.

Please help me

Answer
Gil Sideman 4 years ago

Vitaliy - 

For best attention to this issue please refer your question to support by sending an email to support@sitepal.com.

Regards,

Gil

0
Answered

I can't find these languages

Vitaliy Vozniy 4 years ago in SitePal Gold updated 4 years ago 3

I can't find these languages in tutorial pdf.

please let me know these language ID and Voice ID (for male).

Arabic

Hebrew

Hindi

Punjabi

Tagalog

Ukrainian

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Answered

Fail to Publish Scene to my Test Page

Vitaliy Vozniy 4 years ago updated 4 years ago 12

Hello

I am testing the publishment of my Scene.

I made a very simple HTML page.

this is my code.

<HTML>

<body>

// //// Here is embed code.

<p>Hello world</p>

</body>

</Html>

but I can't see  my scene in this tesing page

sorry,but please let me know the reason

Answer
Gil Sideman 4 years ago

Hi Vitaliy - 

please see on the SitePal support page, there is a document with instructions for embedding your sitepal in several popular platforms. There are instructions for Wix - please check it out.

Hope this helps!

Gil

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Answered

My account State(AS SOON AS POSSIBLE)

Vitaliy Vozniy 4 years ago updated by Gil Sideman 4 years ago 2

Hello, Support Team.

I am VItalii

I don't know how to use this site well.

Now I can't know my account state and change it into Gold Monthly.

PLease let me know as soon as possible.

Answer
Gil Sideman 4 years ago

Hello Vitaliy - 

Please send a note to support@sitepal.com and we will help you out.

Best regards,

Gil

The SitePal Team

0
Answered

How to play two audio on one Character continuously?

Vitaliy Vozniy 4 years ago in SitePal Bronze updated by Gil Sideman 4 years ago 2

Hello

I uploaded my two audio files on One Character.

I have to these two audios on this Character continuously.

How can I do?

0

How to autoplay my audios on my one character?

Vitaliy Vozniy 4 years ago in SitePal Bronze 0

Hello, Mr.Gil

Sorry for disturbing you again.

As you said, I uploaded several audios on one character.

But I can't autoplay.

How can I do ?

If you teach me, I am happy.

Regards.

0
Answered

Can I download my Talking avatar source code?

Vitaliy Vozniy 4 years ago in SitePal Bronze updated by Gil Sideman 4 years ago 4

Can I download my Talking Avatar source code?

If it is possible , can I run it as local?

sorry for disturbing you.

Answer
Gil Sideman 4 years ago

Hi Vitaliy - 

The avatar code cannot be downloaded and run from your local or from your servers.

If you need an offline version of our characters, please consider video generation, which is available with the Gold and Platinum annual plans. This can be useful if you are creating offline media such as tutorial videos, games, or youtube content.

Hope this helps,

Gil

The SitePal Team

0
Answered

How to represent my talking avatars on my sites and How many sites are possible?

Vitaliy Vozniy 4 years ago in SitePal Bronze updated by Gil Sideman 4 years ago 3

hello,

sorry,but can I represent my talking avatars into my sites ?

And how many sites are possible?

If it is possible, could you teach me?

Sorry for disturbing you.

Answer
Gil Sideman 4 years ago

Hello Vitaliy!


You may add your SitePal characters to multiple pages on your websites. You can add the same character to multiple pages, or you can create and add different characters - as appropriate for your implementation.


There is no limit to the number of characters you can embed. But your license limits you to use the characters only on websites that you (or your company) owns. So, for example, if a web designer/producer wants to setup SitePal characters on several of her client's websites, each client/company must have a SitePal account of their own.

Hope this helps,

Regards,

Gil

0
Answered

Bronze account audio uploading limited(90 seconds and 4.8Mb)

Vitaliy Vozniy 4 years ago in SitePal Bronze updated by Gil Sideman 4 years ago 5

I made a bronze account and paid via master card today.

but I can 't upload my audio files.

Limited 90 seconds and 4.8 Mb

How can I solve it?

Regards

Answer
Gil Sideman 4 years ago

Hi Vitaliy!

90 seconds is the limit for SitePal  audios. Not just uploaded audios, but also recorded audios and text-to-speech.

If your audio is longer - you can split it into two or more shorter audios, and you can play them back in sequence using our API. Calling "sayAudio" repeatedly will automatically queue your audios to be spoken in sequence.

If your audio is not longer than 90 seconds - but is larger than 4.8MB (though that should not be the case) - please send us your audios to support@sitepal.com and we will upload them to your account for you.

Hope this helps!

Best regards,

Gil

The SitePal Team