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Answered

I can't download video.(in annual Gold plan)

Vitaliy Vozniy 5 years ago in SitePal Gold updated 5 years ago 4

I upgraded my account as Gold Annual(account ID: 7505587)

Now embadding (sayText()function) is running well.

But I can't still download this video.

what is the reason ?

Regards.

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Answered

Can I make the order about the language?

Vitaliy Vozniy 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 2

Hello

know SitePal don't allow Punjabi, Hebrew, Ukrainian.

I order these languages, could you make?


Answer
Gil Sideman 5 years ago

Vitaliy - 

Thank you for your input!

We will make languages available as best we can & we take customers' priorities into account if possible.

For our enterprise product - Avatar Studio - we can add a 3rd party voice from their own account, if the customer can provide us with an HTTP API to generate their voice. So if you find a provider out there that offers a voice that you need - this is possible to do.

Best,

Gil


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Answered

Let me to be allowed to download the video

Vitaliy Vozniy 5 years ago updated by Gil Sideman 5 years ago 4

when I embed my avatar to my website, I can't download this video.

please allow me.

How can I do it?

Answer
Gil Sideman 5 years ago

Vitaliy -

If you are looking to generate mp4 video files from your talking SitePal characters, this feature is available to Annual SitePal Gold or Platinum plans.

See the SitePal pricing page for more details.

Regards,

Gil

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Answered

video talking avatar

Vitaliy Vozniy 5 years ago updated by Gil Sideman 5 years ago 4

Hello,

I want to make the application that can make the talking avatar video.

application progress:

I send my text to the application, then that will make the talking avatar video that are reading my text.

sorry, but how can I do it?

I want to discuss with you in detail.

Answer
Gil Sideman 5 years ago

Hi Vitaliy -

If I understand correctly, you want to use our dynamic TTS - to make the character speak text in real time via the API.

To do so - the best way to get started is to use this technical example as a guide:

http://www.oddcast.com/support1/saytext_classic.html

1. Copy the source code of the example page to your own page

2. replace the embed code on the page with embed code of a SitePal Scene from your own account

3. add your domain ro the licensed domains for your account (you can do so in your "account Info" page)

That's it!

Should work for you.

Now when this is working in your page, you can proceed with implementing your own application logic as needed.

Also - please review the documentation for sayText function in the API Reference:

https://www.oddcast.com/support/docs/vhost_API_Reference.pdf

I hope that makes sense.

If you run into trouble - please send a link to your page to our support and they will look at it and advise.

Best,

Gil

The SitePal Team

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Answered

TTS embedding error

Vitaliy Vozniy 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 2

I am uploaded my file using the free domain www.000webhostapp.com.

but there is an error.

Here is URL

https://test3avatar.000webhostapp.com/

sorry, but could you help me?

Answer
Gil Sideman 5 years ago

As you may have noticed - the alert indicates that:

"The scene is embedded on a domain that is not enabled in your account."

Might be helpful to enable the domain by adding it to your licensed domains in your "account Info" page.

Note that consulting the API Reference documentation could help you avoid this & possibly other problems.

I would recommend doing so if using the API.


Regards,

Gil

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Answered

I can't find Voice ID , Engine ID for male about Russian and Greek

Vitaliy Vozniy 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 2

hello

I found Voice ID, Engine ID Language in API reference.

But there is not the male voice in it.

Please help me

Answer
Gil Sideman 5 years ago

Vitaliy - 

For best attention to this issue please refer your question to support by sending an email to support@sitepal.com.

Regards,

Gil

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Answered

I can't find these languages

Vitaliy Vozniy 5 years ago in SitePal Gold updated 5 years ago 3

I can't find these languages in tutorial pdf.

please let me know these language ID and Voice ID (for male).

Arabic

Hebrew

Hindi

Punjabi

Tagalog

Ukrainian

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Answered

Fail to Publish Scene to my Test Page

Vitaliy Vozniy 5 years ago updated 5 years ago 12

Hello

I am testing the publishment of my Scene.

I made a very simple HTML page.

this is my code.

<HTML>

<body>

// //// Here is embed code.

<p>Hello world</p>

</body>

</Html>

but I can't see  my scene in this tesing page

sorry,but please let me know the reason

Answer
Gil Sideman 5 years ago

Hi Vitaliy - 

please see on the SitePal support page, there is a document with instructions for embedding your sitepal in several popular platforms. There are instructions for Wix - please check it out.

Hope this helps!

Gil

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Answered

My account State(AS SOON AS POSSIBLE)

Vitaliy Vozniy 5 years ago updated by Gil Sideman 5 years ago 2

Hello, Support Team.

I am VItalii

I don't know how to use this site well.

Now I can't know my account state and change it into Gold Monthly.

PLease let me know as soon as possible.

Answer
Gil Sideman 5 years ago

Hello Vitaliy - 

Please send a note to support@sitepal.com and we will help you out.

Best regards,

Gil

The SitePal Team

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Answered

How to play two audio on one Character continuously?

Vitaliy Vozniy 5 years ago in SitePal Bronze updated by Gil Sideman 5 years ago 2

Hello

I uploaded my two audio files on One Character.

I have to these two audios on this Character continuously.

How can I do?