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Completed

Couldn't load avatar in redux react

bsuriyak.uts 7 months ago updated by Gil Sideman 6 months ago 4

I got the below exception. 

Answer
Gil Sideman 6 months ago

Hello!

I hope you wrote to support & that we were able to help you.

Have you seen our React JS Instructions and code sample on our support page? - please see here, under "Tech Notes" at bottom -

https://sitepal.com/support

Please follow the instructions to embed SitePal in React JS.

It should be noted that this is not an official support forum - but an additional venue to exchange information and feedback. While our official support is "manned" every day and answers every query - the same is not always true here.


SitePal support can be reached at support@sitepal.com

Best regards,

Gil

The SitePal Team

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Completed

Do you have sample for integrate avartar to react js

bsuriyak.uts 7 months ago in SitePal Silver updated by Gil Sideman 5 months ago 2
Answer
Gil Sideman 5 months ago

Yes, React JS instructions & code example are available on the SitePal support page - please see here - https://sitepal.com/support


Example is being revised to cover embedding SitePal multiple pages - we should have an updated example posted in the next few days (replacing the existing).

Please review and follow the instructions & let us know if you encounter any problems by sending us a note to support.

Regards

Gil

The SitePal Team

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Completed

What is your contact number really an email within 24 hour what???

bonnie 7 months ago updated by Gil Sideman 7 months ago 2
Answer
Gil Sideman 7 months ago

Hello Bonnie!

We provide (free) Phone support for Gold and Platinum plans. When eligible customers login to their account, the support phone number is displayed at top right, under the menu bar.

Phone support is available from 9am to 6pm US EST.

We also provide all customers with (free) email support - which they can access from the SitePal site support page contact form, or by sending an email to support@sitepal.com.  Both reach our support team.

We usually respond on the same workday - however, depending on when a message arrives, and our support load, it may be answered the next day.

Officially - we are committed to respond within 2 working days. Unofficially, most queries are answered on the same day, and urgent issues responded to over the weekend - as our support staff monitors incoming tickets over the weekend.

In addition - you have this forum, which, though not an official support vehicle, can hopefully be helpful.

Please let me know how I might advise or assist.

Regards,

Gil

The SitePal Team

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Answered

Please cancel my monthly gold subcribtion

iwantrisna 8 months ago in SitePal Gold updated by Gil Sideman 8 months ago 4

Hi...

I am a gold member

this is the third message that I send it to you using contact us

I also send my message in private message twice at sitepal community

none of my requests answered yet


please cancel my subscription gold monthly


at the moment I am not using sitepal

I will continue to pay if I use it again

best regards

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Under review

vh_sceneLoaded of Full body TTS model

Dom 4 years ago updated 4 years ago 2
0
Under review

To Cancel the Free Trial with My Refund

WTZ 4 years ago in SitePal Silver updated by Gil Sideman 4 years ago 3
+1
Under review

No reply from support / sales

Dom 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 1
0
Under review

Can you embed your avatar into a Google Slide

Gail West 4 years ago updated by Sumit B 4 years ago 1
+2
Under review

Development -Information needed

Fathi 4 years ago updated 4 years ago 2