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Completed

Do you have sample for integrate avartar to react js

bsuriyak.uts 11 months ago in SitePal Silver updated by Gil Sideman 9 months ago 2
Answer
Gil Sideman 9 months ago

Yes, React JS instructions & code example are available on the SitePal support page - please see here - https://sitepal.com/support


Example is being revised to cover embedding SitePal multiple pages - we should have an updated example posted in the next few days (replacing the existing).

Please review and follow the instructions & let us know if you encounter any problems by sending us a note to support.

Regards

Gil

The SitePal Team

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Completed

What is your contact number really an email within 24 hour what???

bonnie 11 months ago updated by Gil Sideman 11 months ago 2
Answer
Gil Sideman 11 months ago

Hello Bonnie!

We provide (free) Phone support for Gold and Platinum plans. When eligible customers login to their account, the support phone number is displayed at top right, under the menu bar.

Phone support is available from 9am to 6pm US EST.

We also provide all customers with (free) email support - which they can access from the SitePal site support page contact form, or by sending an email to support@sitepal.com.  Both reach our support team.

We usually respond on the same workday - however, depending on when a message arrives, and our support load, it may be answered the next day.

Officially - we are committed to respond within 2 working days. Unofficially, most queries are answered on the same day, and urgent issues responded to over the weekend - as our support staff monitors incoming tickets over the weekend.

In addition - you have this forum, which, though not an official support vehicle, can hopefully be helpful.

Please let me know how I might advise or assist.

Regards,

Gil

The SitePal Team

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Answered

Please cancel my monthly gold subcribtion

iwantrisna 11 months ago in SitePal Gold updated by Gil Sideman 11 months ago 4

Hi...

I am a gold member

this is the third message that I send it to you using contact us

I also send my message in private message twice at sitepal community

none of my requests answered yet


please cancel my subscription gold monthly


at the moment I am not using sitepal

I will continue to pay if I use it again

best regards

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How to call AC_VHost_Embed twice

asimonok 11 months ago in SitePal Platinum 0

Hi

My problem is: I have the react app and one of the page need to use sitepal scene via AC_VHost_Embed

function. But if we go to another page and return back on the page with scene without reloading page. How to init scene again? if call AC_VHost_Embed again will be thrown exception

add_html.js:1 Uncaught TypeError: Cannot set property 'innerHTML' of null
    at vhsshtml5_onaddhtmlcall (add_html.js:1)
    at HTMLScriptElement.vhsshtml5_add_html_jsLoaded (VM5997 vhost_embed_functions_v2.php:480

Also I use following code to include needed scripts.

//vhss-d.oddcast.com/vhss_players/sitepal/js/react_js_embed.js
//vhss-d.oddcast.com/vhost_embed_functions_v2.php?acc=${ENV.sitepal.accountId}&js=1

My html code

<div id="vhssHTML-character"></div>


When I reload the page scene works fine.

Do you have any ideas how to resolve this problem?

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Under review

Cancel my trial

Rob Hadley 5 years ago updated by Gil Sideman 5 years ago 1
+1
Under review

My site address starts with https://

Jo Tummers 5 years ago in SitePal Silver updated by Gil Sideman 4 years ago 21
+2
Under review

text to speech - full body - iOS

François 5 years ago updated by anonymous 2 years ago 5
0
Under review

How to use this function dynamically setLink()

sachin ichake 5 years ago in SitePal Silver updated by Gil Sideman 5 years ago 7
0
Under review

WLT reduce height of full body avatar

tony jackson 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 3