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+1
Answered
Our homepage can't be connected.
I made a English Learning Site with the help of your TTS. But today, I got a problem with our homepage (www.readandtalk.co.kr). I am using a hosting service. (www.cafe24.com). At this moment, our homepage can't be connected. When I talked to the Cafe24 staff, he said your TTS might have made problems and those accumulated problems might cause the disconnection matter. Can you give me any comment on this matter?

+1
Answered
I need the Voice ID of the new voices
I need the voice family ID, language ID, Voice ID for:
Leonor (Spanish Castilian)
Esperanza (Spanish Mexican)
I have check the Api reference PDF but I cant find those voices.
Leonor (Spanish Castilian)
Esperanza (Spanish Mexican)
I have check the Api reference PDF but I cant find those voices.

+1
Answered
domain and subdomain
Good morning, if i enable the domain xxx.com my scene will function into the xxx.com site and into the sss.xxx.com? or i need to specify each subdomain where i put my scene?
thanks
thanks

+1
Answered
How to practically create a 3 minute sitepal video
Hi, how can i practically create a 3 minute sitepal video? Can anyone help me, because I am not a techy. I know the software only allows for 1 minute videos. I have seen the post on the lady singing the song, but that does not help me practically.
Can anyone tell me what I need to do step by step to get this accomplished?
Thanks for all your help!
Cris
Can anyone tell me what I need to do step by step to get this accomplished?
Thanks for all your help!
Cris

Answer
Gil Sideman
9 years ago
Hi Shaun -
SitePal characters can deliver most features/capabilities without any programming. And to allow extended capabilities we have made available the API. The functionality that you are looking for falls under that category - it is only supported by using the API (hence via programming).
Many of our customers know how to handle basic programming in HTML & Javascript - and that should be enough in this case.
For those that do not feel comfortable dabbling in code - they often times get a consultant to do so.
I hope that explains the context of my response and why it had to be technical. I am sorry if you found it confusing.
Best regards,
Gil

+1
Fixed
Database Error Problem
Hello,
I have got the below problem when trying to navigate between pages.
"Database error: Invalid SQL: vh_update_account_airtime 2701490
MSSQL Error: 1 ([ODBTPERR][0]Unable to read from server (Success))
includes/oddlib/db_mysql.inc: Session halted"
Thanks.
I have got the below problem when trying to navigate between pages.
"Database error: Invalid SQL: vh_update_account_airtime 2701490
MSSQL Error: 1 ([ODBTPERR][0]Unable to read from server (Success))
includes/oddlib/db_mysql.inc: Session halted"
Thanks.

Answer
Gil
13 years ago
All issues have been resolved.
On behalf of the SitePal Team - apologies for any inconvenience this may have caused.
Let me know if you still encounter any problem.
Gil
On behalf of the SitePal Team - apologies for any inconvenience this may have caused.
Let me know if you still encounter any problem.
Gil

+1
Answered
better sync with mouth movements
My Avatar just randomly moves its mouth and is not in sync with the words we have recorded. Is it possible to improve this? - If so How?

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Answered
Getting Started
Hi there - I am new to sitepal and have the 15 day trial. I am following the Manual Guide and it talks about clicking shows to get started. There is no 'shows' tab on my screen.
What do I press first to get started, please? When I click new scene it takes ages to load and never actually lets me in. Can some one help?
What do I press first to get started, please? When I click new scene it takes ages to load and never actually lets me in. Can some one help?
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