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+1
Fixed
REGISTERED FOR 15 DAYS GOLD ACCOUNT TRIAL with Maestro Debit card. WAS CHARGED IMMEDIATELY with £23.72 FOR ONE FULL MONTH !!!
Hi
Half hour ago I registered a TRIAL -GOLD account for 15 days (Account no. 4525817) Using Credit Card (as condition to get 15 days TRIAL) detail, IT WAS CLEARLY SPECIFIED ON SCREEN (I keep the screen capture) that I (Credit Card)
WON'T BE CHARGED NOW. I have the INVOICE (538104)received immediately saying that I WAS NOT CHARGED, TOTAL PAID=$0 and BALANCE=$0(License expires on 24 June 2014).
However, IMMEDIATELY my MAESTRO CARD WAS CHARGED with £23.72.
I have mails and documents received from you in support of those stated above.
What about breach of your own offers and purchase conditions, unauthorized Credit Card charge and misleading
customers?
I need a reply and reasonable explanation ASAP.
Gabriel Candidenescu
Liverpool
Half hour ago I registered a TRIAL -GOLD account for 15 days (Account no. 4525817) Using Credit Card (as condition to get 15 days TRIAL) detail, IT WAS CLEARLY SPECIFIED ON SCREEN (I keep the screen capture) that I (Credit Card)
WON'T BE CHARGED NOW. I have the INVOICE (538104)received immediately saying that I WAS NOT CHARGED, TOTAL PAID=$0 and BALANCE=$0(License expires on 24 June 2014).
However, IMMEDIATELY my MAESTRO CARD WAS CHARGED with £23.72.
I have mails and documents received from you in support of those stated above.
What about breach of your own offers and purchase conditions, unauthorized Credit Card charge and misleading
customers?
I need a reply and reasonable explanation ASAP.
Gabriel Candidenescu
Liverpool
+1
Answered
Can I use unlimited scenes with SitePal?
Can i have unlimited scenes to be embedded in the website ? if yes how many it can be created and published since i need to create many FAQ avatars/characters?
Answer
Jesse
14 years ago
Hi!
Yes, you can create an unlimited number of scenes to use on your website. There is no limit on the number of scenes you can create and publish.
Your SitePal package type will determine the number of domains you can publish to, and the number of audio streams available.
Additional domains and streams can be purchased, if needed.
I hope that helps.
Yes, you can create an unlimited number of scenes to use on your website. There is no limit on the number of scenes you can create and publish.
Your SitePal package type will determine the number of domains you can publish to, and the number of audio streams available.
Additional domains and streams can be purchased, if needed.
I hope that helps.
+1
Answered
Same scene with many audios with sayAudio()
Hi,
today I have tried to use the sayAudio() function to call many audios on same scene.
My code:
....
Audios are dinamically created (with mngCreateTTSAudio) and registered (I see them into my list audio).
When loaded the scene, I hear only the scene loaded and not audios in singAsong (22201153_395_Nome, 22201154_395_Zodiaco,...).
Why ?
Where I am wrong ?
Thank you
Gianfranco
today I have tried to use the sayAudio() function to call many audios on same scene.
My code:
....
Audios are dinamically created (with mngCreateTTSAudio) and registered (I see them into my list audio).
When loaded the scene, I hear only the scene loaded and not audios in singAsong (22201153_395_Nome, 22201154_395_Zodiaco,...).
Why ?
Where I am wrong ?
Thank you
Gianfranco
Answer
Gil
12 years ago
Gianfranco -
I'm glad this is working now.
I tried to recreate the problem using audios from your account and I could not recreate - it works fine for me.
here is my test implementation -
http://www.workboy.com/eileen/sayAudi...
As noted - it should not have been necessary to use "setStatus" to set "interrupt mode" to zero - because "interrupt mode" default state is off. So the fact that doing so did not make a difference is not a problem.
As for the reason for the original problem you experienced - this remains unclear.
If you still see any problem let me know and I will look into again.
Best
Gil
I'm glad this is working now.
I tried to recreate the problem using audios from your account and I could not recreate - it works fine for me.
here is my test implementation -
http://www.workboy.com/eileen/sayAudi...
As noted - it should not have been necessary to use "setStatus" to set "interrupt mode" to zero - because "interrupt mode" default state is off. So the fact that doing so did not make a difference is not a problem.
As for the reason for the original problem you experienced - this remains unclear.
If you still see any problem let me know and I will look into again.
Best
Gil
+1
Fixed
Upgraded to Silver, still unable to use TTS
I created a scene, and then had to upgrade to silver, which I did, returned to the scene to add the TTS and it still will not allow, still has a message above the model telling me that my package does not allow, please upgrade to silver.
I went to my account details, and it shows that I am indeed silver.
Is there a delay?
I went to my account details, and it shows that I am indeed silver.
Is there a delay?
+1
Answered
Overcoming TTS Character Limit - "Reading a Long Story"
On Avatar Support, I found this:
Overcoming TTS Character Limit - "Reading a Long Story"
http://www.oddcast.com/support/Text_L...
How do I do this with my Avatar? I see the source code in the example, but not the instructions on how to do it.
I have multiple saved Text To Speech audios in a sequence, that together constitutes a single "scripted" presentation, that I would like my avatar to perform as one uninterrupted "scene", like in the linked example.
What I want is to create a virtual presentation, with a lead generation player, and embed that into my website.
I understand that I might have to have an unlimited account. But what I specifically need are the step-by-step instructions, on how to recreate the "Overcoming TTS Character Limit - "Reading a Long Story" example, but with my avatar and lead generation player, and embed it into my website.
I absolutely need to know how to do this.
Thank you.
Overcoming TTS Character Limit - "Reading a Long Story"
http://www.oddcast.com/support/Text_L...
How do I do this with my Avatar? I see the source code in the example, but not the instructions on how to do it.
I have multiple saved Text To Speech audios in a sequence, that together constitutes a single "scripted" presentation, that I would like my avatar to perform as one uninterrupted "scene", like in the linked example.
What I want is to create a virtual presentation, with a lead generation player, and embed that into my website.
I understand that I might have to have an unlimited account. But what I specifically need are the step-by-step instructions, on how to recreate the "Overcoming TTS Character Limit - "Reading a Long Story" example, but with my avatar and lead generation player, and embed it into my website.
I absolutely need to know how to do this.
Thank you.
+1
Completed
Introducing: New 3D Avatars!
Based on your suggestions, over the next few weeks, we are going to be adding over a dozen New 3D models to SitePal’s base model collection. These new models will be available to all SitePal customers!
This month, we’d like to welcome the newest members of SitePal’s avatar community! These new models are available for use now! Click on the name to see them in action. Introducing:
James
Julie
If you're interested in receiving more SitePal updates and insider info, you can sign up for SitePal's monthly newsletter right here .
This month, we’d like to welcome the newest members of SitePal’s avatar community! These new models are available for use now! Click on the name to see them in action. Introducing:
James
Julie
If you're interested in receiving more SitePal updates and insider info, you can sign up for SitePal's monthly newsletter right here .
+1
New 3D Avatars: Meet Sophia and Vincent!
Hey SitePal readers & users! We're very happy to introduce two additional 3D avatars in the SitePal editor. Our lineup of 3D avatars is ever-growing and includes a greater variety of models. Meet Sophia and Vincent:
Meet Sophia:
Meet Vincent:
As always, these 3D models are available to all SitePal customers. Why not try them on for size right now? Click to launch the SitePal Demo Editor.
Stay tuned for more new SitePal models!
Meet Sophia:
Meet Vincent:
As always, these 3D models are available to all SitePal customers. Why not try them on for size right now? Click to launch the SitePal Demo Editor.
Stay tuned for more new SitePal models!
+1
Answered
In AIMC, can I create more than one bot with different names and response topics?
I have created an (Avatar Bot) successfully within my AIMC account. I have given the Avator Bot a specific name as well as added a few new base properties. The Avator bot does respond to the question about what his new name and other topics correctly. (So far so good)!
I would now like to create a second Avator bot with a different name and some new base properties that will be different from the first Avator bot I previously created. My question is; How do I create a second avatar bot so as it will have a separate identity than the first Avator bot I had previously created. (Basically, can I have more than one avator bot in my account with different names,responses...)? An example would be: One Avatar named Tom answering questions I have programed and also have a different Avatar named Jane on a different webpage responding to a different set of questions I have programed. Also, within the AIMC base properties section there is tab on the bottom of the page for (WEBSITE) the default website listed is http://www.soundforge.net/product/pro.... I would like to know if this should be left alone or should I be typing in the Web URL of where I will be installing the Avatar Bot.
Thank you,
Anthony
I would now like to create a second Avator bot with a different name and some new base properties that will be different from the first Avator bot I previously created. My question is; How do I create a second avatar bot so as it will have a separate identity than the first Avator bot I had previously created. (Basically, can I have more than one avator bot in my account with different names,responses...)? An example would be: One Avatar named Tom answering questions I have programed and also have a different Avatar named Jane on a different webpage responding to a different set of questions I have programed. Also, within the AIMC base properties section there is tab on the bottom of the page for (WEBSITE) the default website listed is http://www.soundforge.net/product/pro.... I would like to know if this should be left alone or should I be typing in the Web URL of where I will be installing the Avatar Bot.
Thank you,
Anthony
Answer
Gil
13 years ago
Anthony -
Yes editing and using multiple AIMC "bots" is supported - but is enabled by default only for Avatar Studio accounts (the more professional version of SitePal)
Please send us your account details in an email to support@sitepal.com - and let me check if we can enable this feature for your account.
Regarding the "Website" property - this is an attribute of the bot that is available for you to set. The bot will refer to it in response if asked about his/her website. This is just like setting the bot's name or girlfriend etc.
Hope this helps,
Gil
Yes editing and using multiple AIMC "bots" is supported - but is enabled by default only for Avatar Studio accounts (the more professional version of SitePal)
Please send us your account details in an email to support@sitepal.com - and let me check if we can enable this feature for your account.
Regarding the "Website" property - this is an attribute of the bot that is available for you to set. The bot will refer to it in response if asked about his/her website. This is just like setting the bot's name or girlfriend etc.
Hope this helps,
Gil
+1
Answered
Where did the scenes go?
I started the 14 day trial today. I was on a role creating a scene and associated audio files. Then suddenly, it all stopped working and I was left with one scene; Sitepal Demo Scene. I am no longer able to create or edit scenes. Any ideas?
Also, it looks like I lost my bot in AI MANAGEMENT CENTER. I didn't put a lot of work into yet, just trying to learn more, but I cringe thinking I might have put a lot of time into it and then suddenly it is gone.
Also, it looks like I lost my bot in AI MANAGEMENT CENTER. I didn't put a lot of work into yet, just trying to learn more, but I cringe thinking I might have put a lot of time into it and then suddenly it is gone.
+1
Answered
How long does it to process a refund invoice to work?
The internet banking system for my credit card company still shows that I should pay for thoses mistakenly purchased invoices (538579,538580,538581) which were cancelled on your part. My account information shows that your published refund invoices for them (respectively 538635, 538634, 538633). Because the total amoun is not small, I am worried about if the cancellation for the invoices are on the process. Please let me know if you are properly working on them. Thanks for your kind support in advance!
Customer support service by UserEcho
