Our avatars work on all modern browsers on Windows, Mac, iOS and Android.
We regularly and extensively test all avatar functionality across the board, including all API functions.
As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients.
By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.
Opera is not officially supported, but I believe it works.
IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.
Hope this helps,
best,
Gil
AVATAR GETS HANGS IN MIDDLE OF SPEECH
when given a response it gets hang up after few time its proper,there is no network issue here
For a 3D avatar, the only editable attributes are facial expressions.
Please select one of the hundreds of 2D avatars to edit their attributes and accessories (including skin & hair color).
Hope this helps,
Gil
Hello Mohit!
Use the fundtion "dynamicResize" to .. dynamically resize your SitePal Scene and implement responsive page behavior.
See technical example here -
http://www.oddcast.com/support1/resize3D.html
Hope this helps,
Gil
Hello Mohit!
You want the play button to play the audio - but clicking on the Avatar itself should not?
Open "Scene Options" for your Scene - there's an option called "Play/Pause in Click". Uncheck this option.
Best,
Gil
Multiple sayText() instructions on mobile are not queued and will overwrite each other.
As per title, the implementation of sayText() on mobile devices is slightly broken.
Multiple sayText() are supposed to queue the text, desktop browsers behave exactly as written on the documentation, mobile devices struggle to queue the lines in the correct order.
To reproduce the bug:
1. Navigate on API example with a mobile device: http://www.oddcast.com/support1/tts_limit.html
2. Click "sing a song"
Expected result:
The 5 TTS strings should be played back in order.
Result:
TTS comes in on a random order, sometimes with overlapping audios, sometimes breaks after 2 times it gets played.
Tested on:
Chrome / Android 9
Chrome / Android 10
Luigi - we've deployed an update which we believe resolves the problem.
Please check and let me know if you still see a problem.
Best to clear browser cache before testing.
Regards
Gil
HTML5 TTS not working on local dev environment
Hello,
I've been working for a clients' product which embeds a SitePal avatar on their website which the core functionality being the TTS feature of SitePal.
The avatar works on the production website, however never loads either on localhost or 127.0.0.1 making extremely difficult to make and test changes to the TTS API on local and on my mobile devices too.
I've checked in my clients' SitePal account and there is no mention of a list of allowed testing IPs/domains, a workaround I found is to modify my hosts file to repoint localhost to use the production's URL (painful, but works), however I still cannot manage to test the changes on mobile without pushing everything in production first.
So, is there a way to add localhost or local network addresses so I can test with different physical devices before pushing my code upstream?
Thanks
Hello!
Yes, TTS is supported by Silver plan and up.
The differences between the plans are detailed here -
Please let me know if any questions.
Regards,
Gil
Customer support service by UserEcho
