
Hi -
To create your own photoface 3D character (from a photo) -
* open the editor and select the "3d" tab under "models"
* click on "Create your Own" button
* You will then need to activate the Flash option, close the editor and launch it again
* select the Flash option when you launch the editor.
Note: the "Photoface 3D" feature is the only SitePal feature that requires Flash - and it is required only for editing/creating your own 3D character. The created character does not require Flash to play when embedded on your website - it is an editing requirement only. This feature will soon be available in the HTML5 editor - obviating the need to use Flash.
* in the Flash editor - select the "3D" tab under "models".
* click on "Create your Own" button & follow step by step instructions to create your character.
If needed - please send a note to support@sitepal.com & we will help you out in more detail.
We'll be happy to schedule a walkthrough screen-share session and go over it with you.
Hope this helps,
Gil
The SitePal Team

Mohit -
Please grab a screenshot & send to support@sitepal.com - and we will look into it.
Thanks!
Gil

Our avatars work on all modern browsers on Windows, Mac, iOS and Android.
We regularly and extensively test all avatar functionality across the board, including all API functions.
As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients.
By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.
Opera is not officially supported, but I believe it works.
IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.
Hope this helps,
best,
Gil

AVATAR GETS HANGS IN MIDDLE OF SPEECH
when given a response it gets hang up after few time its proper,there is no network issue here

For a 3D avatar, the only editable attributes are facial expressions.
Please select one of the hundreds of 2D avatars to edit their attributes and accessories (including skin & hair color).
Hope this helps,
Gil
Customer support service by UserEcho