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  1. Forum: General
0
Answered

concurrent users can we make it to 6

mohit sanghavi 5 years ago in SitePal Gold • updated by Gil Sideman 5 years ago • 4
0
Completed

avatar getting pixelate on ipad pro or higher resolution

mohit sanghavi 5 years ago • updated 5 years ago • 3
Answer
Gil Sideman 5 years ago

Mohit - 

Please grab a screenshot & send to support@sitepal.com - and we will look into it.

Thanks!

Gil

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Completed

hardware/software requirement for avatar

mohit sanghavi 5 years ago • updated by alifeizabadi2 4 years ago • 2
Answer
Gil Sideman 5 years ago

Our avatars work on all modern browsers on Windows, Mac, iOS and Android.

We regularly and extensively test all avatar functionality across the board, including all API functions.

As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients. 

By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.

Opera is not officially supported, but I believe it works.

IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.

Hope this helps,

best,

Gil

0
Under review

AVATAR GETS HANGS IN MIDDLE OF SPEECH

mohit sanghavi 5 years ago • updated by mohit sanghavi 5 years ago • 7

when given a response it gets hang up after few time its proper,there is no network issue here

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Completed

can u send the original image for mr.grenville

mohit sanghavi 5 years ago • updated by Gil Sideman 5 years ago • 2
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Completed

how to change the color of an existing avatar

mohit sanghavi 5 years ago • updated by Gil Sideman 5 years ago • 2

Image 184

Answer
Gil Sideman 5 years ago

For a 3D avatar, the only editable attributes are facial expressions.

Please select one of the hundreds of 2D avatars to edit their attributes and accessories (including skin & hair color).

Hope this helps, 

Gil

0
Under review

how to tag the eyes in own avatar

mohit sanghavi 5 years ago in SitePal Gold • updated by Gil Sideman 5 years ago • 10

eyes are not able to tag properly

0
Completed

how to make it responsive as per resolution

mohit sanghavi 5 years ago • updated by Gil Sideman 5 years ago • 4
Answer
Gil Sideman 5 years ago

Hello Mohit!

Use the fundtion "dynamicResize" to .. dynamically resize your SitePal Scene and implement responsive page behavior.


See technical example here - 

http://www.oddcast.com/support1/resize3D.html


Hope this helps,

Gil



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