Fail to Publish Scene to my Test Page
Hello
I am testing the publishment of my Scene.
I made a very simple HTML page.
this is my code.
<HTML>
<body>
// //// Here is embed code.
<p>Hello world</p>
</body>
</Html>
but I can't see my scene in this tesing page
sorry,but please let me know the reason
Hi Vitaliy -
please see on the SitePal support page, there is a document with instructions for embedding your sitepal in several popular platforms. There are instructions for Wix - please check it out.
Hope this helps!
Gil
My account State(AS SOON AS POSSIBLE)
Hello, Support Team.
I am VItalii
I don't know how to use this site well.
Now I can't know my account state and change it into Gold Monthly.
PLease let me know as soon as possible.
Hello Vitaliy -
Please send a note to support@sitepal.com and we will help you out.
Best regards,
Gil
The SitePal Team
How to play two audio on one Character continuously?
Hello
I uploaded my two audio files on One Character.
I have to these two audios on this Character continuously.
How can I do?
How to autoplay my audios on my one character?
Hello, Mr.Gil
Sorry for disturbing you again.
As you said, I uploaded several audios on one character.
But I can't autoplay.
How can I do ?
If you teach me, I am happy.
Regards.
Can I download my Talking avatar source code?
Can I download my Talking Avatar source code?
If it is possible , can I run it as local?
sorry for disturbing you.
Hi Vitaliy -
The avatar code cannot be downloaded and run from your local or from your servers.
If you need an offline version of our characters, please consider video generation, which is available with the Gold and Platinum annual plans. This can be useful if you are creating offline media such as tutorial videos, games, or youtube content.
Hope this helps,
Gil
The SitePal Team
How to represent my talking avatars on my sites and How many sites are possible?
hello,
sorry,but can I represent my talking avatars into my sites ?
And how many sites are possible?
If it is possible, could you teach me?
Sorry for disturbing you.
Hello Vitaliy!
You may add your SitePal characters to multiple pages on your websites. You can add the same character to multiple pages, or you can create and add different characters - as appropriate for your implementation.
There is no limit to the number of characters you can embed. But your license limits you to use the characters only on websites that you (or your company) owns. So, for example, if a web designer/producer wants to setup SitePal characters on several of her client's websites, each client/company must have a SitePal account of their own.
Hope this helps,
Regards,
Gil
Bronze account audio uploading limited(90 seconds and 4.8Mb)
I made a bronze account and paid via master card today.
but I can 't upload my audio files.
Limited 90 seconds and 4.8 Mb
How can I solve it?
Regards
Hi Vitaliy!
90 seconds is the limit for SitePal audios. Not just uploaded audios, but also recorded audios and text-to-speech.
If your audio is longer - you can split it into two or more shorter audios, and you can play them back in sequence using our API. Calling "sayAudio" repeatedly will automatically queue your audios to be spoken in sequence.
If your audio is not longer than 90 seconds - but is larger than 4.8MB (though that should not be the case) - please send us your audios to support@sitepal.com and we will upload them to your account for you.
Hope this helps!
Best regards,
Gil
The SitePal Team
Receive APS error when trying to upload external audio file
I have a 2-minute audio file that I'm attempting to upload to my scene. Receive APS error after many attempts. I've tried a .mp3 file and a .wav file:
16-bit
22000
Mono
I have a Bronze account. Is anybody home?
About the positioning of AVATAR on the sides.
Hello!
How do I configure Avatar where it is closest to the web site margin?
I mean that Avatar is positioned too far to the middle and not to the right.
I would rather go to the far end on the right side.
Thanks!
Customer support service by UserEcho
