
For a 3D avatar, the only editable attributes are facial expressions.
Please select one of the hundreds of 2D avatars to edit their attributes and accessories (including skin & hair color).
Hope this helps,
Gil

Hello Mohit!
Use the fundtion "dynamicResize" to .. dynamically resize your SitePal Scene and implement responsive page behavior.
See technical example here -
http://www.oddcast.com/support1/resize3D.html
Hope this helps,
Gil

Hello Mohit!
You want the play button to play the audio - but clicking on the Avatar itself should not?
Open "Scene Options" for your Scene - there's an option called "Play/Pause in Click". Uncheck this option.
Best,
Gil

Multiple sayText() instructions on mobile are not queued and will overwrite each other.
As per title, the implementation of sayText() on mobile devices is slightly broken.
Multiple sayText() are supposed to queue the text, desktop browsers behave exactly as written on the documentation, mobile devices struggle to queue the lines in the correct order.
To reproduce the bug:
1. Navigate on API example with a mobile device: http://www.oddcast.com/support1/tts_limit.html
2. Click "sing a song"
Expected result:
The 5 TTS strings should be played back in order.
Result:
TTS comes in on a random order, sometimes with overlapping audios, sometimes breaks after 2 times it gets played.
Tested on:
Chrome / Android 9
Chrome / Android 10

Luigi - we've deployed an update which we believe resolves the problem.
Please check and let me know if you still see a problem.
Best to clear browser cache before testing.
Regards
Gil

HTML5 TTS not working on local dev environment
Hello,
I've been working for a clients' product which embeds a SitePal avatar on their website which the core functionality being the TTS feature of SitePal.
The avatar works on the production website, however never loads either on localhost or 127.0.0.1 making extremely difficult to make and test changes to the TTS API on local and on my mobile devices too.
I've checked in my clients' SitePal account and there is no mention of a list of allowed testing IPs/domains, a workaround I found is to modify my hosts file to repoint localhost to use the production's URL (painful, but works), however I still cannot manage to test the changes on mobile without pushing everything in production first.
So, is there a way to add localhost or local network addresses so I can test with different physical devices before pushing my code upstream?
Thanks

Hello!
Yes, TTS is supported by Silver plan and up.
The differences between the plans are detailed here -
Please let me know if any questions.
Regards,
Gil

I see - you are looking to create your own character from a photo (our "photoface 3D" feature).
That's the only editor feature still requiring Flash, it will be replaced by an updated non-Flash implementation in the coming weeks.
For now - please write to support & ask for guidance how to launch the Flash editor.
There as simple steps you need to take - we will help you out.
Best,
Gil

-Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!
-Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!
it is urgent please help
Customer support service by UserEcho