Supported browsers?
Does anyone know what browsers are supported? Or, maybe a better question is what browsers are NOT supported? Is IE, specifically?
Hi J -
All modern browsers are supported on Mac and Windows.
IE11 is still supported, although that may change in coming months as its penetration is very low and in decline.
Prior versions of IE are not supported.
Hope this helps,
Regards
Gil
The SitePal Team
Adding avatar in iOS apps
Hi,
I’m developing an iOS app written in Objective-C in Xcode. Is it possible to embed your speaking avatar into such kind of project?
Do you eventually have any tutorial?
Best regards.
AI not using the <srai> tags or writing to memory
I have successfully deployed my Fionna bot with this company and others before with no memory issues. However to-date since returning to sitepal, Fionna bot is still calling me user and not retrieving her deep programming. Can someone check on this? I wrote several e-mails and already got links to programming examples that make no sense to me. Please help... I am account 7184700 at Karleighbon.com
Expressive Cue is not working
I tried to use Expressive Cues by using the french voices but it does not work, I used the french voices Florence with the function sayText(“Bonjour \\_Rires_01”,4,4,2); I am using EngineID = 2. If you can provid with one example it
Yes - we are aware.
They expressive cues are being deprecated. We are working on another solution for this.
Sorry about that - the documentation will be updated before long.
Eye lid wonky on left side.
I have redone the model at least eight times and each time the round eyelid on the left side eye shows up too close to the nose. (left side as you are looking at the model) I am a returning customer and have always used this same model artwork and have seen it perfect before. Why is the left lid so round? Can you fix this?
I have signed up with Bronze, and free trial..but cannot do anything...Cannot change face, cannot record voice, cannot test head...I cannot afford Gold, and Bronze is for what???
Looks like Bronze is very basic....
I have downloaded flash, set up headphone for voice recording..
Looks like I will never be able to download my head....If I can amend the faces somewhat to sort of resemble me, it will be Ok..otherwise, I may have to stop wasting my time...
Please help, or tell me what to do... So far I cannot do anything...
Hello Maggi!
That does not sound quite right. Yes - Bronze is limited.
But it does allow you to select from a large collection of models (hundreds), including all our built-in 3D models, and customize them, to the extent possible with accessories.
It also allows you to record your own voice, or upload recorded audio from your computer for the character to speak.
You may publish and embed your character freely - no publish option is blocked; and you can create multiple Scenes to embed on multiple pages of your site, each one different from the other.
If you are having a problem with any of these features - we are here to help, and please ask me, or contact our support via the support page.
You are right in pointing out that the Photoface feature (to create your own character from a photo) is unavailable in Bronze. It is an advanced feature reserved for the Gold plan or higher. But that still leaves you plenty that you can do.
Hope this helps,
Gil
The SitePal Team
where to send Tax form
I need to post my Tax information from from Australia..what address do I post it too.
Information says do not send it here.. post to Withholding agent..who is SitePal.
What is the address for posting the form please
Hi Maggi -
Why do you need to post your tax information? We generally do not require it - except for the SitePal Affiliate program (where we need it to make payments to you)
Please email the information to billing@oddcast.com.
The SitePal product is developed, owned and operated by Oddcast Inc - a US company based in NYC.
Our address is -
34 w 27th St NY NY 10001
USA
Hope this helps - please let me know if I can be of any help.
Best,
Gil
Embedded Scene values.
Hi Gil;
Can you explain the aim of the parameters in red below inside the script ?
AC_VHost_Embed(?AccountID,300,400,'',1,0, 43587242, 0,1,0,'998766ecd04f1f3567166c26c6',0);
AC_VHost_Embed (accountID, height, width, bgcolor, firstslide, controls, ss, sl, transparent, minimal, embedId, version);
firstslide - only relevant to Avatar Studio, for SitePal always use 1.
controls - display playback controls (this is documented in embed wizard)
sl -only relevant to Avatar Studio, for SitePal always use 0.
version - use 0 for current version of the embed code.
If you want to keep the character on the page, but prevent it from speaking each time, that can be controlled from the Scene Attributes - for each Scene in your SitePal account there is an "Attributes" icon (shaped as a gear wheel) - click on it, and at the top you'll see 'play on load' options.
You can uncheck play on load, or set it to play infrequently (once per day, week, month etc).
If you want to remove the SitePal character from your page, you need to edit the page and remove the SitePal embed code.
I hope I answered your question.
Regards
Gil
Customer support service by UserEcho
