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0
Answered

Please cancel my monthly gold subcribtion

iwantrisna 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 4

Hi...

I am a gold member

this is the third message that I send it to you using contact us

I also send my message in private message twice at sitepal community

none of my requests answered yet


please cancel my subscription gold monthly


at the moment I am not using sitepal

I will continue to pay if I use it again

best regards

0

How to call AC_VHost_Embed twice

asimonok 6 years ago in SitePal Platinum 0

Hi

My problem is: I have the react app and one of the page need to use sitepal scene via AC_VHost_Embed

function. But if we go to another page and return back on the page with scene without reloading page. How to init scene again? if call AC_VHost_Embed again will be thrown exception

add_html.js:1 Uncaught TypeError: Cannot set property 'innerHTML' of null
    at vhsshtml5_onaddhtmlcall (add_html.js:1)
    at HTMLScriptElement.vhsshtml5_add_html_jsLoaded (VM5997 vhost_embed_functions_v2.php:480

Also I use following code to include needed scripts.

//vhss-d.oddcast.com/vhss_players/sitepal/js/react_js_embed.js
//vhss-d.oddcast.com/vhost_embed_functions_v2.php?acc=${ENV.sitepal.accountId}&js=1

My html code

<div id="vhssHTML-character"></div>


When I reload the page scene works fine.

Do you have any ideas how to resolve this problem?

0
Answered

How do I find avartar loaded in the webpage or not?

bsuriyak uts 6 years ago in SitePal Silver updated 6 years ago 9
Answer
Gil Sideman 6 years ago

Great question. 

You neeed to define the callback vh_sceneLoaded().

After this function is called, the API is open for business & ready to receive calls.

0
Completed

How do I stop the face movements of the avartar?

bsuriyak uts 6 years ago in SitePal Silver updated 6 years ago 4
Answer
Gil Sideman 6 years ago

Hello! 

You can control the face movements using the API.

This function controls the 'idle' movements of the face, when it is not talking - 

setIdleMovement(frequency, amplitude);

This function controls facial movements during speech.

setSpeechMovement(amplitude);

To stop all movement set the amplitude to zero (I don't recommend that btw)


See technical example here - 

http://www.oddcast.com/support1/facialMovement_html.html

Best,

Gil

0
Under review

Not able to see the animation of Avatar on Website

Selekt 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 3

Hi Guys,

I am not able to see any animation with the cursor. I did everything. Changed the settings, published it multiple times.

Still not working. Any help would be appreciated.

Also, I am not using any extensions that can block this. No firewall or Antivirus.

No External tool whatsoever.

Here's a link http://35.200.135.117/HIV%20Virtual%20Assistant/#/chatbot

0
Answered

Supported browsers?

J. Lawson 6 years ago updated by Gil Sideman 6 years ago 2

Does anyone know what browsers are supported? Or, maybe a better question is what browsers are NOT supported? Is IE, specifically?

Answer
Gil Sideman 6 years ago

Hi J - 

All modern browsers are supported on Mac and Windows.


IE11 is still supported, although that may change in coming months as its penetration is very low and in decline.

Prior versions of IE are not supported.

Hope this helps,

Regards

Gil

The SitePal Team

0
Under review

Adding avatar in iOS apps

d citi 6 years ago in SitePal Silver updated by Gil Sideman 6 years ago 1

Hi,

I’m developing an iOS app written in Objective-C in Xcode. Is it possible to embed your speaking avatar into such kind of project?

Do you eventually have any tutorial?

Best regards.

0
Under review

AI not using the <srai> tags or writing to memory

KarleighBon 6 years ago in SitePal Gold updated by Gil Sideman 6 years ago 10

I have successfully deployed my Fionna bot with this company and others before with no memory issues. However to-date since returning to sitepal, Fionna bot is still calling me user and not retrieving her deep programming. Can someone check on this? I wrote several e-mails and already got links to programming examples that make no sense to me. Please help... I am account 7184700 at Karleighbon.com

0
Answered

Expressive Cue is not working

Adlane Yahiaoui 6 years ago updated by Gil Sideman 6 years ago 2

I tried to use Expressive Cues by using the french voices but it does not work, I used the french voices Florence with the function sayText(“Bonjour \\_Rires_01”,4,4,2);  I am using EngineID = 2. If you can provid with one example it

Answer
Gil Sideman 6 years ago

Yes - we are aware.

They expressive cues are being deprecated. We are working on another solution for this. 

Sorry about that - the documentation will be updated before long.

0
Answered

Eye lid wonky on left side.

KarleighBon 6 years ago updated by Gil Sideman 6 years ago 13

I have redone the model at least eight times and each time the round eyelid on the left side eye shows up too close to the nose. (left side as you are looking at the model) I am a returning customer and have always used this same model artwork and have seen it perfect before. Why is the left lid so round? Can you fix this?