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0
Answered

where to send Tax form

Maggi Carstairs 5 years ago in SitePal Platinum updated by Gil Sideman 5 years ago 2

I need to post my Tax information from from Australia..what address do I post it too.

Information says do not send it here.. post to Withholding agent..who is SitePal.

What is the address for posting the form please 

Answer
Gil Sideman 5 years ago

Hi Maggi - 


Why do you need to post your tax information?  We generally do not require it - except for the SitePal Affiliate program (where we need it to make payments to you)

Please email the information to billing@oddcast.com.


The SitePal product is developed, owned and operated by Oddcast Inc - a US company based in NYC.

Our address is - 

34 w 27th St NY NY 10001 

USA

Hope this helps - please let me know if I can be of any help.

Best,

Gil

0
Answered

Embedded Scene values.

Adlane Y. 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 2

Hi Gil;


Can you explain the aim of the parameters in red below inside the script ?

AC_VHost_Embed(?AccountID,300,400,'',1,0, 43587242, 0,1,0,'998766ecd04f1f3567166c26c6',0);

Answer
Gil Sideman 5 years ago

AC_VHost_Embed (accountID, height, width, bgcolor, firstslide, controls, ss, sl, transparent, minimal, embedId, version);


firstslide - only relevant to Avatar Studio, for SitePal always use 1.

controls - display playback controls (this is documented in embed wizard)

sl -only relevant to Avatar Studio, for SitePal always use 0.

version - use 0 for current version of the embed code.




0
Completed

How do I turn off my introduction without deleting the scene?

Coach 5 years ago updated by Gil Sideman 5 years ago 4
Answer
Gil Sideman 5 years ago


If you want to keep the character on the page, but prevent it from speaking each time, that can be controlled from the Scene Attributes - for each Scene in your SitePal account there is an "Attributes" icon (shaped as a gear wheel) - click on it, and at the top you'll see 'play on load' options. 

You can uncheck play on load, or set it to play infrequently (once per day, week, month etc).


If you want to remove the SitePal character from your page, you need to edit the page and remove the SitePal embed code.


I hope I answered your question.

Regards

Gil

0
Under review

How to embed a scene in angular

mumo-dev 5 years ago in SitePal Platinum updated by Gil Sideman 4 years ago 17

Am building Angular 7 project. I want to embed a scene/avatar in an angular component. Currently, am dynamically inserting the script with AC_VHost_Embed function which overrides everything in the DOM and keeps the page loading forever. How do I solve this issue or is there a better way of working with your API in angular projects

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Completed

Having the same problem as Kroling

Dr. Edward Files 5 years ago updated by Gil Sideman 5 years ago 2

I am having the same problem today that Mr. Kroling was having 4 weeks ago; apparently the issue persists. 

Answer
Gil Sideman 5 years ago

Hello Dr. Files - 

There is no persistent issue affecting our customers at this time.

The problem that we had experienced several weeks ago was promptly resolved at the time.


I checked and I believe you are being ably assisted by our support with your technical questions.

Best regards,

Gil

The SitePal Team

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Completed

vh_sceneLoaded example

rainbow iad maha 5 years ago updated by Gil Sideman 5 years ago 2
0
Answered

I used Voki Presenter for about 4 years for short introductions to each weeks work. This year half of my presentations are missing. Even after many emails and help requests no one answers my question, where are my missing presentations and what do/pay?

Jim S 5 years ago updated by Gil Sideman 5 years ago 2

I've use Voki for 3 years for short introductions to my college class. This year 6 presentations are missing. After several emails no one answers my help requests. What do I have to do or pay to get my earlier presentation back? My class starts in 2 weeks. Jim  

Answer
Gil Sideman 5 years ago

Jim - we just responded to your email & forwarded it to Voki support. 

It can take up to 48 hours for support to respond, though in almost all cases we respond during the same business day.

btw - this is the SitePal community forum, not Voki...

Regards,

Gil

0
Completed

When the website loads, you can make the full body character walk to the location you put it to be

Ideas 5 years ago updated by Gil Sideman 5 years ago 2
Answer
Gil Sideman 5 years ago

I'm sorry to say that functionality is not available.

Regards,

Gil

0
Answered

GoTo link

simmbad 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 2

How can I make my Chatbot's answers be linked to another page? I cannot add the link to the response, can I?

Answer
Gil Sideman 5 years ago

Hello Simmbad!


In your account, open the Scene attributes panel. There you have the option to introduce a link that can be 'triggered' in a number of different ways (per your choice).

For example - the link may be triggered by user clicking on the character, or by the character concluding their speech, or timed with their speech. Link may open in separate tab, specific tab, or same page, etc.

Hope this helps!

Regards,

Gil