Hello Gary - 

I am sorry about the inconvenience. Please send a note to support@sitepal.com and include your user login (email) and we will look into it and clear this up.

Regards,

Gil

The SitePal Team

Hello - 

The entry you saw on your credit card - is an authorization - not a charge, and we use this technique so that we may be able to charge you in 15 days without storing any of your credit card information.

So - we did not yet charge you, but we can cancel the authorization if you like, and at the same time help you to login to your account. Please send a note to support@oddcast.com and we will help you out with both.

Best,

Gil

The SitePal Team

Hello - 

SitePal works on all browsers and platforms, including Safari and Chrome, as well as mobile iOS and Android devices. Browser compatibility is continuously tested and verified.

If you are seeing a problem - please send a note to support@sitepal.com - and include a link to your page where the problem can be viewed.

Regards

Gil 

The SitePal Team

Hello Mohammad - 

If you sign up for the "Video Export" service we can provide you with an API that does just that.

Video export requires a Platinum account, and requires the separate purchase of "export minutes" - the service is metered by the total length of the videos being generated.

The API call will enable you to provide the text & voice, and select the Scene (from your account), and will return a video in mp4 or ogg format. This functionality is part of our Server API.

To proceed - please send a note to sales@sitepal.com.

Best,

Gil

The SitePal Team

Hello Mohammad - 

There is no such API option, but you can use the API function sayText, and in the text include appropriate tags to make the speech engine pause between the words.

The simplest solution is to use commas or periods as separators between the names. This will introduce a pause. 

But if you want to precisely control the length of the pause then you need to use the SSML Break tag.

I can't post an example here - because the forum is designed to strip such tags, but please look in the Client API document, appendix B. See the examples at the bottom of page 36, and look for how the 'time' parameter is used to sepcify the precise length of the break in milliseconds.

Hope this helps,

Gil

The SitePal Team

Hello,

Generally, preparing to use SitePal avatars on mobile devices is no different than using them in a web browser in general. Our characters are platform independent and work on all platforms and browsers, and that includes supporting the same API on all platforms, so there is nothing different you need to do.

And there is certainly nothing specifically different about Android.

What are you trying to do on Android? 

Best

Gil

Hi Van - 

To do that you need to be able to export your SitePal avatar as a video, then add the video to your presentation. 

The video generation and export feature is included with Platinum accounts, and can also be added to Gold accounts at extra cost.  To find out more please send a note to sales@sitepal.com.

Best,

Gil

Hi Arin - 

This has been implemented.

In the embed code, the 6th parameter (marked in orange in the code example) - governs whether controls would be displayed or not - change the 1 to 0 to hide controls.

AC_VHost_Embed(16187,450,600,'',1,1, 243560, 0,1,0,'a855d1dbf265f74a3d91c5b3ef2058a9',0);

For a full body character (embed syntax is different) change the parameter 'ct=1' to 'ct=0'

Example:

https://www.workboy.com/gil/test/nocontrols.html

Hope this helps - lmk if any problem is encountered.

Best,

Gil

This issue was discussed in detail in another topic - please see - 

https://community.sitepal.com/communities/1/topics/196-does-anyone-know-how-to-string-scenes-together#comment-1668

Best,

Gil

Hi Doug - you will have to be more specific.

When did you contact us, how, and what was it about?

Kindly remind - we do get a lot on inquiries.

Thanx