I have signed up with Bronze, and free trial..but cannot do anything...Cannot change face, cannot record voice, cannot test head...I cannot afford Gold, and Bronze is for what???
Looks like Bronze is very basic....
I have downloaded flash, set up headphone for voice recording..
Looks like I will never be able to download my head....If I can amend the faces somewhat to sort of resemble me, it will be Ok..otherwise, I may have to stop wasting my time...
Please help, or tell me what to do... So far I cannot do anything...
Hello Maggi!
That does not sound quite right. Yes - Bronze is limited.
But it does allow you to select from a large collection of models (hundreds), including all our built-in 3D models, and customize them, to the extent possible with accessories.
It also allows you to record your own voice, or upload recorded audio from your computer for the character to speak.
You may publish and embed your character freely - no publish option is blocked; and you can create multiple Scenes to embed on multiple pages of your site, each one different from the other.
If you are having a problem with any of these features - we are here to help, and please ask me, or contact our support via the support page.
You are right in pointing out that the Photoface feature (to create your own character from a photo) is unavailable in Bronze. It is an advanced feature reserved for the Gold plan or higher. But that still leaves you plenty that you can do.
Hope this helps,
Gil
The SitePal Team
where to send Tax form
I need to post my Tax information from from Australia..what address do I post it too.
Information says do not send it here.. post to Withholding agent..who is SitePal.
What is the address for posting the form please
Hi Maggi -
Why do you need to post your tax information? We generally do not require it - except for the SitePal Affiliate program (where we need it to make payments to you)
Please email the information to billing@oddcast.com.
The SitePal product is developed, owned and operated by Oddcast Inc - a US company based in NYC.
Our address is -
34 w 27th St NY NY 10001
USA
Hope this helps - please let me know if I can be of any help.
Best,
Gil
Embedded Scene values.
Hi Gil;
Can you explain the aim of the parameters in red below inside the script ?
AC_VHost_Embed(?AccountID,300,400,'',1,0, 43587242, 0,1,0,'998766ecd04f1f3567166c26c6',0);
AC_VHost_Embed (accountID, height, width, bgcolor, firstslide, controls, ss, sl, transparent, minimal, embedId, version);
firstslide - only relevant to Avatar Studio, for SitePal always use 1.
controls - display playback controls (this is documented in embed wizard)
sl -only relevant to Avatar Studio, for SitePal always use 0.
version - use 0 for current version of the embed code.
If you want to keep the character on the page, but prevent it from speaking each time, that can be controlled from the Scene Attributes - for each Scene in your SitePal account there is an "Attributes" icon (shaped as a gear wheel) - click on it, and at the top you'll see 'play on load' options.
You can uncheck play on load, or set it to play infrequently (once per day, week, month etc).
If you want to remove the SitePal character from your page, you need to edit the page and remove the SitePal embed code.
I hope I answered your question.
Regards
Gil
How to embed a scene in angular
Am building Angular 7 project. I want to embed a scene/avatar in an angular component. Currently, am dynamically inserting the script with AC_VHost_Embed function which overrides everything in the DOM and keeps the page loading forever. How do I solve this issue or is there a better way of working with your API in angular projects
Having the same problem as Kroling
I am having the same problem today that Mr. Kroling was having 4 weeks ago; apparently the issue persists.
Hello Dr. Files -
There is no persistent issue affecting our customers at this time.
The problem that we had experienced several weeks ago was promptly resolved at the time.
I checked and I believe you are being ably assisted by our support with your technical questions.
Best regards,
Gil
The SitePal Team
I used Voki Presenter for about 4 years for short introductions to each weeks work. This year half of my presentations are missing. Even after many emails and help requests no one answers my question, where are my missing presentations and what do/pay?
I've use Voki for 3 years for short introductions to my college class. This year 6 presentations are missing. After several emails no one answers my help requests. What do I have to do or pay to get my earlier presentation back? My class starts in 2 weeks. Jim
Jim - we just responded to your email & forwarded it to Voki support.
It can take up to 48 hours for support to respond, though in almost all cases we respond during the same business day.
btw - this is the SitePal community forum, not Voki...
Regards,
Gil
Customer support service by UserEcho
