Hi Van -
To do that you need to be able to export your SitePal avatar as a video, then add the video to your presentation.
The video generation and export feature is included with Platinum accounts, and can also be added to Gold accounts at extra cost. To find out more please send a note to sales@sitepal.com.
Best,
Gil
Removing play and pause button
Hello there,
How can we remove this play, pause, repeat button from the player.
Thanks
Hi Arin -
This has been implemented.
In the embed code, the 6th parameter (marked in orange in the code example) - governs whether controls would be displayed or not - change the 1 to 0 to hide controls.
AC_VHost_Embed(16187,450,600,'',1,1, 243560, 0,1,0,'a855d1dbf265f74a3d91c5b3ef2058a9',0);
For a full body character (embed syntax is different) change the parameter 'ct=1' to 'ct=0'
Example:
https://www.workboy.com/gil/test/nocontrols.html
Hope this helps - lmk if any problem is encountered.
Best,
Gil
This issue was discussed in detail in another topic - please see -
Best,
Gil
We contacted you and you said you emailed me a response but we have not received anything
Hi Doug - you will have to be more specific.
When did you contact us, how, and what was it about?
Kindly remind - we do get a lot on inquiries.
Thanx
Issue with sayText
Hi,
Our sitepal ID is: 6745697, we are in our trial period.
sayText was working fine till we are working with simple text like, "Hello There" or "How are you"
Today while we test using a bit large text
"Hi Arin, Welcome to Cleard Life. I am stefanie. Your interview will start shortly"
it falls short. We are getting this error continuously.
Please suggest...we are out of time.
We experienced a problem this morning with one of our database clusters. The system is designed to be failsafe, with an automated failover mechanism built-in. Unfortunately the failover did not kick in this time & our team had to manually address the problem.
We are still investigating why this happened & how to better mitigate should this happen again - and will implement improvements as needed.
Apologies for the inconvenience this has caused.
Hi, We are trying to contact your from last 3 days, however didn't get any reply from your side. We want to buy avatar character creation with continuous TTS deploy on our cloud server for both website and phone support.
Hi, We are trying to contact your from last 3 days, however didn't get any reply from your side. We want to buy avatar character creation with continuous TTS deploy on our cloud server for both website and phone support.
Hello - we are available at support@sitepal.com and respond daily. How can I help you?
Hi -
Scenes would normally be embedded in your web page (not downloaded).
Click on the 'Publish' button to the right of the Scene in your SitePal account, to see available options.
One of them is 'Embed in web page' - select that option to embed the Scene in your web page.
If you are interested in generating & downloading a video - that option is not available with SitePal Gold - it requires extra cost. Please send a note to support@sitepal.com to find out more.
Hope this helps,
Gil
-------------------------
Ciao -
Le scene verrebbero normalmente incorporate nella tua pagina web (non scaricate).
Fai clic sul pulsante "Pubblica" a destra della scena nel tuo account SitePal per visualizzare le opzioni disponibili.
Uno di questi è "Incorpora nella pagina Web": seleziona questa opzione per incorporare la scena nella tua pagina web.
Se sei interessato a generare e scaricare un video - questa opzione non è disponibile con SitePal Gold - richiede un costo aggiuntivo. Si prega di inviare una nota a support@sitepal.com per saperne di più.
Spero che questo ti aiuti,
Gil
Mobile avatar have several problems
Dear SitePal,
I find many problems on mobile platforms.
1. AUTOPLAY.
You say autoplay do not work on mobile devices. First, this is surprising as for instance Facebook autoplay all my Videos on my FB Wall. Anyway, you say that play not is possible before user has interacted with page.
QUESTION 1: Does this mean that we may (have to) create a "Speek" button which by using JavaScript starts avatar speech?
QUESTION 2: If so, how is the speech started? There is no 'startSpeech' API call, only a 'stopSpeech' call. Could the 'reply' API call be used?
QUESTION 3: I managed to start speech on avatar running on mobile by creating a button which in its JavaScript click event called 'sayText'. But I had to press the button 3 times before speech was made!
2. MANUAL PLAY.
Manual play on mobile is possible, but I have to click the avatar 3 (!) times:
i. First to get the play-icon to show.
ii. Then I click on the play icon without anything happening.
iii. Then on third click, the avatar starts speeking.
QUESTION 4: Why is there not a *large* play button that is visible from the start on mobile, and that accepts a *single* click to start?
SUMMARY:
*) Autoplay is not working.
*) Not able to start the avatar manually. e.g. from another button on the page.
*) Manual play is so cumbersome that most users will not understand how to do it.
Please help. Mobile is an essential platform. Only having an avatar being utilized by end-users on a PC platform is not an option.
the programming time is limited to 36040
I am trying to select an audio file for one of my scenes, and I have received a popup error that says:
"This audio cannot be selected. The programming time is limited to 36040 seconds and 36040 seconds have been used. Please select an audio up to 0 seconds long."
What does this mean, and how do I resolve it??
Hi Jeremy -
This is curious. Please send a note to support@sitepal.com and we will look into it and clear this up.
Regards
Gil
Customer support service by UserEcho
