
how to get video in js
Is there any option that we can send a text to your server then you make for us a video and deliver the video to us in code not just showing it in the page

Hello Mohammad -
If you sign up for the "Video Export" service we can provide you with an API that does just that.
Video export requires a Platinum account, and requires the separate purchase of "export minutes" - the service is metered by the total length of the videos being generated.
The API call will enable you to provide the text & voice, and select the Scene (from your account), and will return a video in mp4 or ogg format. This functionality is part of our Server API.
To proceed - please send a note to sales@sitepal.com.
Best,
Gil
The SitePal Team

a Function that accepts array of words with an interval time in Client API
Is in Client API a function that accepts an array of words like
var names = ['Tom','Sara','Jack']
and time interval like 2 mls
and make a video with a character witch says this words with this time gap
for example Tom (2 mls wait) Sara (2 mls wait) ....

Hello Mohammad -
There is no such API option, but you can use the API function sayText, and in the text include appropriate tags to make the speech engine pause between the words.
The simplest solution is to use commas or periods as separators between the names. This will introduce a pause.
But if you want to precisely control the length of the pause then you need to use the SSML Break tag.
I can't post an example here - because the forum is designed to strip such tags, but please look in the Client API document, appendix B. See the examples at the bottom of page 36, and look for how the 'time' parameter is used to sepcify the precise length of the break in milliseconds.
Hope this helps,
Gil
The SitePal Team

Hello,
Generally, preparing to use SitePal avatars on mobile devices is no different than using them in a web browser in general. Our characters are platform independent and work on all platforms and browsers, and that includes supporting the same API on all platforms, so there is nothing different you need to do.
And there is certainly nothing specifically different about Android.
What are you trying to do on Android?
Best
Gil

Hi Van -
To do that you need to be able to export your SitePal avatar as a video, then add the video to your presentation.
The video generation and export feature is included with Platinum accounts, and can also be added to Gold accounts at extra cost. To find out more please send a note to sales@sitepal.com.
Best,
Gil

Removing play and pause button
Hello there,
How can we remove this play, pause, repeat button from the player.
Thanks

Hi Arin -
This has been implemented.
In the embed code, the 6th parameter (marked in orange in the code example) - governs whether controls would be displayed or not - change the 1 to 0 to hide controls.
AC_VHost_Embed(16187,450,600,'',1,1, 243560, 0,1,0,'a855d1dbf265f74a3d91c5b3ef2058a9',0);
For a full body character (embed syntax is different) change the parameter 'ct=1' to 'ct=0'
Example:
https://www.workboy.com/gil/test/nocontrols.html
Hope this helps - lmk if any problem is encountered.
Best,
Gil

This issue was discussed in detail in another topic - please see -
Best,
Gil

We contacted you and you said you emailed me a response but we have not received anything

Hi Doug - you will have to be more specific.
When did you contact us, how, and what was it about?
Kindly remind - we do get a lot on inquiries.
Thanx

Issue with sayText
Hi,
Our sitepal ID is: 6745697, we are in our trial period.
sayText was working fine till we are working with simple text like, "Hello There" or "How are you"
Today while we test using a bit large text
"Hi Arin, Welcome to Cleard Life. I am stefanie. Your interview will start shortly"
it falls short. We are getting this error continuously.
Please suggest...we are out of time.

We experienced a problem this morning with one of our database clusters. The system is designed to be failsafe, with an automated failover mechanism built-in. Unfortunately the failover did not kick in this time & our team had to manually address the problem.
We are still investigating why this happened & how to better mitigate should this happen again - and will implement improvements as needed.
Apologies for the inconvenience this has caused.

Hi, We are trying to contact your from last 3 days, however didn't get any reply from your side. We want to buy avatar character creation with continuous TTS deploy on our cloud server for both website and phone support.
Hi, We are trying to contact your from last 3 days, however didn't get any reply from your side. We want to buy avatar character creation with continuous TTS deploy on our cloud server for both website and phone support.

Hello - we are available at support@sitepal.com and respond daily. How can I help you?

Hi -
Scenes would normally be embedded in your web page (not downloaded).
Click on the 'Publish' button to the right of the Scene in your SitePal account, to see available options.
One of them is 'Embed in web page' - select that option to embed the Scene in your web page.
If you are interested in generating & downloading a video - that option is not available with SitePal Gold - it requires extra cost. Please send a note to support@sitepal.com to find out more.
Hope this helps,
Gil
-------------------------
Ciao -
Le scene verrebbero normalmente incorporate nella tua pagina web (non scaricate).
Fai clic sul pulsante "Pubblica" a destra della scena nel tuo account SitePal per visualizzare le opzioni disponibili.
Uno di questi è "Incorpora nella pagina Web": seleziona questa opzione per incorporare la scena nella tua pagina web.
Se sei interessato a generare e scaricare un video - questa opzione non è disponibile con SitePal Gold - richiede un costo aggiuntivo. Si prega di inviare una nota a support@sitepal.com per saperne di più.
Spero che questo ti aiuti,
Gil
Customer support service by UserEcho