SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
0
Fixed

The screen fades to white when I select a masculine voice

Emanuele Sgarra 9 months ago updated by Gil Sideman 8 months ago 5

When I open www.ttsdemo.com the site appears as normal, with an avatar that represents a feminine voice, but when I select a masculine voice, instead of changing into its corresponding avatar, the screen fades to white, as seen in the photo below, making it impossible for the computer to read the text that I want to write

Image 242

Answer
Gil Sideman 8 months ago

The problem with this demo has been resolved. 

Thank you for your patience.

Best,

Gil

The SitePal Team

0
Not a bug

Uncaught SyntaxError: Unexpected token '<' (at vhost_embed_functions_v4.php?acc=5626448&js=1:1:1)

mustafa abdelkawy16 9 months ago updated by Gil Sideman 4 months ago 10

Uncaught SyntaxError: Unexpected token '<' (at vhost_embed_functions_v4.php?acc=5626448&js=1:1:1)
I get an error when adding sitepal in nextjs app.
it did work and suddenly not works

Image 237

Answer
Gil Sideman 4 months ago

Hello Mustafa - 

We've put together a NextJS technical example, which includes full source code.


The example can be found here -

https://sitepal.com/api/examples/nextjs/index.html

(there is a download source code button in the example)

Please download the example sources and build it out.

Note: As you do - make sure you replace our embedded avatar with your own so that it will work on your licensed domains.

I hope this is helpful to you and other NextJS developers

Regards,

Gil

0
Answered

Hi, is it possible to integrate Sitepal avatar into AR headset Microsoft Hololens 2?

maria luisa campanini97 12 months ago updated by Gil Sideman 12 months ago 2
Answer
Gil Sideman 12 months ago

Hello Maria,

We have not explored this & it is not on our current priority list.

If the human interface supports displaying web based content, then that should be possible. 

I'm sorry I cannot provide any definitive answer.

If you look into it further & find out more, pls share your insight.
Regards,

Gil

The SitePal Team

0
Under review

previous scene audio

snow3046 1 year ago updated by Gil Sideman 1 year ago 1

Currently, I'm using the scenes created in advance by sitepal by entering embedded and sayText in node for each specific page.

However, if you load another scene from a particular scene (going to the page where the other scene is located), the audio from the previous scene will import it as it is.

How can I solve this?

0
Fixed

The text isn't read

Emanuele Sgarra 1 year ago updated by Gil Sideman 1 year ago 10

A problem that is happening on www.ttsdemo.com and only on my own laptop! If after I write the text I want the avatar to pronounce I click the button "Say it", it doesn't work: it's still loading even several minutes after I pressed the "Say it" button! This is happening only on my computer; when I try it on my cellphone it normally works!

Answer
Gil Sideman 1 year ago

Hello!

We resolved an issue earlier today that was likely the reason for the problem that you saw. 

As we did not directly experience the issue, we can't be sure. Please check again and let us know if you still notice a problem.

Regards,

Gil

The SitePal Team

0
Answered

multiple independent scenes with Speak Text-To-Speech Audio via API

himanshu 2 years ago updated by Gil Sideman 2 years ago 2

I want to use multiple avatars/scenes on one page and add Speak Text-To-Speech Audio individually using API or other controls. I cannot find any example of it, except conversation one. But conversation one is not my case.

Thanks

Answer
Gil Sideman 2 years ago

Hello!

Each SitePal Scene, when embedded into your page, is embedded in a "Portal", which is our name for the "embedded placeholder" defined by the embed code, in which your Scene is loaded.

So when you embed a SitePal Scene into your web page, first comes the Portal, which then loads the specified Scene.


In most cases you do not need to know or care about this distinction between Scene and Portal, but in some cases you do.


One such case is when you want to hide ("unload") the Scene from your page, or replace it with another. You can do that by instructing the Portal to unload or load a Scene.


The other case is when there are multiple Scenes embedded in your web page, and you need to address them individually with API calls. The Portal is an addressable object. When the embed code first loads into your page, you can get the Portal ID as a return value from the embed function. Then use that value to direct API calls to the Portal.

This is done using the 'setPortal' call. When you call 'setPortal' - you are letting us know that all further API function calls should be directed at that Portal. This includes 'sayText' & 'sayAudio' calls. 

That's how we implemented the SitePal conversation example, and that is also the answer to your question.


Please see this example - https://sitepal.com/api/examples/conversation.html

and take note how the Portal ID is initially retrieved when the embed code loads, and how 'setPortal' is called whenever it is the next character's turn to talk.

So even though you may not be looking to implement a conversation - this example is entirely relevant to your question.

For more information please see the section: "Portals & Embedding Multiple Characters on a Page" in the API reference - https://www.sitepal.com/docs/vhost_API_Reference.pdf  (on page 6), and see the API calls related to Portals, documented on p.26. 


I hope this is clear & helpful.

Regards,

Gil 

The SitePal Team


0
Fixed

The photo explains everything. Can you please help me?

Emanuele Sgarra 2 years ago updated by Gil Sideman 2 years ago 2

Image 223

Answer
Gil Sideman 2 years ago

Hello! 

This problem was fixed yesterday. Please try again now & if you still see a problem please send us a note to support@sitepal.com. 

Regards,

Gil

The SitePal Team

0
Answered

SitePal avatar is not responsive while it is zoomed in and Zoomed out in browser

tejashwinicp 2 years ago updated by Gil Sideman 2 years ago 11

Hello Team my concern regarding the site pal avatar is , even after making SitePal avatar responsive while zooming in and zooming out the avatar is non responsive . It would be great if i get any reply on this query

Answer
Gil Sideman 2 years ago

Hello Tejashwini, 


This issue has been identified and fixed. We've verified the fix on your own test page.

Please clear your browser cache before checking.

Thanks for your patience.

Regards,

Gil

0
Answered

How do I add an avatar to my PowerPoint

Sally 3 years ago updated by Gil Sideman 3 years ago 2
0

Thank you!

Diana 3 years ago updated by Gil Sideman 3 years ago 1

Big, big shoutout to Gil, Pranjal and the rest of the team for providing exceptional service and problem-solving to assist me with my project. I would definitely recommend SitePal to others.  Thank you again!