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0
Not a bug

Both TTS and VocalWare stopped working

Emanuele Sgarra 10 months ago updated by Gil Sideman 10 months ago 3

In the case of TTS it just doesn't let me see the avatar, making it impossible for me to let the voice pronounce what I wrote. In the second case, it loads and loads until it says: "500 Origin Error"

Answer
Emanuele Sgarra 10 months ago

Hello!

While I was waiting for your reply at my question I tried to clear the cache. By doing so, the issue has been fixed! Thank you

0
Answered

Is their any callback function or listeners that will ping us that is their some thing issue while loading the avatar ?

hr 2 years ago updated by Gil Sideman 2 years ago 2

Is their any callback function or listeners that will ping us that is their some thing issue while loading the avatar ?

for example : when plan expires or all stream used or your service is down or some network issues.

0
Started

the sitepal is not wirking since today. is there some problem?

alexandre 2 years ago updated by Gil Sideman 2 years ago 7
0
Answered

API reference to see if there's a way to access the avatar's audio track.

gurpreetsingh936 2 years ago updated by Gil Sideman 2 years ago 14

i want to use avatar audio for some processing

Answer
Gil Sideman 2 years ago

Hello Gurpreet - 

Yes - pls see 'getAudioObject' API function in the api documentation.

and API example here - 

https://sitepal.com/api/examples/getAudioObject.html

Hope this helps,

Regards,

Gil

0
Answered

how to track errors related to sitepal

gurpreetsingh936 2 years ago updated 2 years ago 5

how to track errors like if we got error while loading the avatar or some other errors.

for reactjs how we track whether the avatar is speaking or not. 

i implement the sitepal in my web app, when i move to next page then the avatar is repeating the previous content even i use interrupt mode.

could we use change to 'queue mode' or 'interrupt mode' after the avatar is loading.

And how we could track if the avatar is in queue mode or interrupt mode.

Please answer this questions

0
Fixed

The screen fades to white when I select a masculine voice

Emanuele Sgarra 2 years ago updated by Gil Sideman 2 years ago 5

When I open www.ttsdemo.com the site appears as normal, with an avatar that represents a feminine voice, but when I select a masculine voice, instead of changing into its corresponding avatar, the screen fades to white, as seen in the photo below, making it impossible for the computer to read the text that I want to write

Image 242

Answer
Gil Sideman 2 years ago

The problem with this demo has been resolved. 

Thank you for your patience.

Best,

Gil

The SitePal Team

0
Not a bug

Uncaught SyntaxError: Unexpected token '<' (at vhost_embed_functions_v4.php?acc=5626448&js=1:1:1)

mustafa abdelkawy16 2 years ago updated by Gil Sideman 2 years ago 10

Uncaught SyntaxError: Unexpected token '<' (at vhost_embed_functions_v4.php?acc=5626448&js=1:1:1)
I get an error when adding sitepal in nextjs app.
it did work and suddenly not works

Image 237

Answer
Gil Sideman 2 years ago

Hello Mustafa - 

We've put together a NextJS technical example, which includes full source code.


The example can be found here -

https://sitepal.com/api/examples/nextjs/index.html

(there is a download source code button in the example)

Please download the example sources and build it out.

Note: As you do - make sure you replace our embedded avatar with your own so that it will work on your licensed domains.

I hope this is helpful to you and other NextJS developers

Regards,

Gil

0
Answered

Hi, is it possible to integrate Sitepal avatar into AR headset Microsoft Hololens 2?

maria luisa campanini97 3 years ago updated by Gil Sideman 3 years ago 2
Answer
Gil Sideman 3 years ago

Hello Maria,

We have not explored this & it is not on our current priority list.

If the human interface supports displaying web based content, then that should be possible. 

I'm sorry I cannot provide any definitive answer.

If you look into it further & find out more, pls share your insight.
Regards,

Gil

The SitePal Team

0
Under review

previous scene audio

snow3046 3 years ago updated by Gil Sideman 3 years ago 1

Currently, I'm using the scenes created in advance by sitepal by entering embedded and sayText in node for each specific page.

However, if you load another scene from a particular scene (going to the page where the other scene is located), the audio from the previous scene will import it as it is.

How can I solve this?

0
Fixed

The text isn't read

Emanuele Sgarra 3 years ago updated by Gil Sideman 3 years ago 10

A problem that is happening on www.ttsdemo.com and only on my own laptop! If after I write the text I want the avatar to pronounce I click the button "Say it", it doesn't work: it's still loading even several minutes after I pressed the "Say it" button! This is happening only on my computer; when I try it on my cellphone it normally works!

Answer
Gil Sideman 3 years ago

Hello!

We resolved an issue earlier today that was likely the reason for the problem that you saw. 

As we did not directly experience the issue, we can't be sure. Please check again and let us know if you still notice a problem.

Regards,

Gil

The SitePal Team