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  1. Forum: General
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Answer
Gil Sideman 3 years ago


There may have been a momentary problem, but we are not aware of any recent downtime that may explain this. 

We will investigate further.

Do you still see a problem on your website?

If you do - please send a note to support@sitepal.com & include the link to your page where the problem can be seen, and we will advise asap.

btw - the URL you listed works for me (you need to remove the ID3Only param to get the audio) - see - 

https://cache.oddcast.com/tts/gen.php?EID=3&LID=1&VID=3&TXT=%2C%20in%20paris&IS_UTF8=1&EXT=mp3&FNAME=&ACC=5883747&API=&SESSION=&CS=9ffa642912606cdf9ed0800e03e57368

Regards,

Gil

The SitePal Team

0
Fixed

Only 3 avatars I'm able to upload on a website

Emanuele Sgarra 3 years ago • updated by Gil Sideman 3 years ago • 3

On the website www.ttsdemo.com I'm able to upload only 3 avatars: the man and woman in cartoon style, the two dogs and the seal (female) and polar bear (male) avatar. The other avatars, that until a few days ago I was able to upload, are still with the loading logo going and going. I'm not longer able to see the other avatars apart from the 3 I've cited

Answer
Gil Sideman 3 years ago

The problem has been resolved. 

Thanks again for reporting the issue.

Regards,

Gil

0

Add a text below under all virtual assistant?

bipin karmacharya 3 years ago • 0

Can we add a text below under all virtual assistants like: “Start Here. Click above to Play” ?

0
Answered

My account Expire

Illia Horenko 4 years ago • updated 4 years ago • 4

Hi, Mr.Gil

Happy New Year!

I asked you about the 60 bit per rate video generation.

You said me that if your team couldn't make this video until this month, you would refund my money.

Sorry, but please let me know your development state.

Regards.

Answer
Gil Sideman 4 years ago

Hello Illia - 


Regretfully the video generation implementation cannot generate 60 fps at present.


The solution to enable 60 fps requires some re-engineering & is not available at present.

We're ready to cancel your subscription & provide a refund if that is your preference.

Please send a note to support@sitepal.com - with a link to this thread - and we will take care of it for you.

All the best,

Gil


0
Answered

Multiple avatars independently on one page ?

Frank E 4 years ago • updated by Gil Sideman 4 years ago • 5

Hello,

I would like to use multiple avatars on one page and control them individually using the API, is that a problem ? Is there maybe an example for this ?

Thanks so much,

Frank

Answer
Gil Sideman 4 years ago

Hello Frank!

This is entirely doable, and we have two examples on the support pages that showcase exactly that - 

On the advanced examples page - look for "SitePal Conversation":

http://www.oddcast.com/support1/cookbook.html

However - I would advise you to wait for about a week, as we are just about to release an update which would greatly simplify api access to multiple characters on the page.

In the examples noted above - we demonstrate how to control each character via the API. This is accomplished by loading each character into its own iframe, which enables the characters to be individually addressed / called.

Needless to say this makes page design and maintenance a bit more cumbersome than it otherwise would be.

In the upcoming update, we add new built in addressing capabilities to the API - which will make it possible to embed your characters into the same page, without using an individual iframe for each, and access each of them individually via the API.

When we launch this update, we will provide new examples that demonstrate the new method.

Hope this helps,

Gil

The SitePal Team

0

Did you see this site what has made the high quality video.?

Illia Horenko 4 years ago • 0

HI, Mr.Gil.

I have found this site what is making the avatar video.

The video quality is very good.

Please check this video.

https://we.tl/t-MiluOsgxP6

I have sent your the messages to you via your mail.

But you haven't responded.

I hope your answer.

 Warm  regards.

0
Answered

Can I download video via my site?

Michael 4 years ago • updated by Gil Sideman 4 years ago • 2

Hi,

I read that I can download the talking avatar video from your site.

Now I am going to do this on my site.

So I have one question.

My plan:

1. I input my sentence on my site.

2. Then the embedded avatar will talk with these sentences.

3. I download this talking avatar as the video.

Sorry, but can Is this possible?

If possible, could you show me any demo?

I think you can answer via this community or my mail.

Greeting.

Answer
Gil Sideman 4 years ago

Hello Michael!

We can implement such a solution for you. It will be a custom implementation.

If you are interested - please send a note to support@sitepal.com and ask that it be forwarded to me.

Best regards,

Gil

0

Content-Type,Content-Disposition,Content-ID,X-Attachment ???

Victory123 4 years ago • 0

Thank you for the result of your efforts.

But I can't use your result because I don't know how to use these Content-Type,Content-Disposition,Content-ID,X-Attachment.

Sorry but please let me know.

I am waiting for your reply.

Best Regards.

0
Answered

Let me to be allowed to download the video

Vitaliy Vozniy 5 years ago • updated by Gil Sideman 5 years ago • 4

when I embed my avatar to my website, I can't download this video.

please allow me.

How can I do it?

Answer
Gil Sideman 5 years ago

Vitaliy -

If you are looking to generate mp4 video files from your talking SitePal characters, this feature is available to Annual SitePal Gold or Platinum plans.

See the SitePal pricing page for more details.

Regards,

Gil

0
Answered

video talking avatar

Vitaliy Vozniy 5 years ago • updated by Gil Sideman 5 years ago • 4

Hello,

I want to make the application that can make the talking avatar video.

application progress:

I send my text to the application, then that will make the talking avatar video that are reading my text.

sorry, but how can I do it?

I want to discuss with you in detail.

Answer
Gil Sideman 5 years ago

Hi Vitaliy -

If I understand correctly, you want to use our dynamic TTS - to make the character speak text in real time via the API.

To do so - the best way to get started is to use this technical example as a guide:

http://www.oddcast.com/support1/saytext_classic.html

1. Copy the source code of the example page to your own page

2. replace the embed code on the page with embed code of a SitePal Scene from your own account

3. add your domain ro the licensed domains for your account (you can do so in your "account Info" page)

That's it!

Should work for you.

Now when this is working in your page, you can proceed with implementing your own application logic as needed.

Also - please review the documentation for sayText function in the API Reference:

https://www.oddcast.com/support/docs/vhost_API_Reference.pdf

I hope that makes sense.

If you run into trouble - please send a link to your page to our support and they will look at it and advise.

Best,

Gil

The SitePal Team



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